Tao Zhai
BOSTON,Massachusetts
Summary
Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Overview
4
4
years of professional experience
Work History
Licensed Massage Therapist
Halcyon Massage And Wellness
02.2022 - 01.2024
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Licensed Esthetician and Massage Therapist
Mai Thai Spa
01.2020 - 01.2022
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Analyzed skin condition and made appropriate product recommendations.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Performed consultations for patients before scheduling treatments.
Education
No Degree - Esthetics & Massage Therapy
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MABachelor - Hospitality Administration And Management
Tianjin District Hebei University
Tianjin, China07.1998
Skills
- Trigger Point Massage
- Stress Relief Massage
- Hot Stone Massage
- Swedish Massage
- Prenatal Massage
- Deep Tissue Massage
- Thai Massage
- Trigger Point Therapy
- Anatomy Knowledge
- Reflexology Techniques
- Appointment Scheduling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Licensed Massage Therapist
Halcyon Massage And Wellness
02.2022 - 01.2024
Licensed Esthetician and Massage Therapist
Mai Thai Spa
01.2020 - 01.2022
No Degree - Esthetics & Massage Therapy
The Elizabeth Grady School of Esthetics & Massage Therapy
Bachelor - Hospitality Administration And Management
Tianjin District Hebei University
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