Honnalee Hayes
Chicago,Illinois
Summary
Organized and dependable candidate excellent at helping customers with a smile. Quick learner and has a driven and passionate work ethic.
Overview
3
3
years of professional experience
Work History
RESIDENT ADVISOR
University Center
08.2024 - Current
- Monitored building security by conducting routine rounds throughout the facility
- Developed strong relationships with residents, fostering a supportive and inclusive living community
- Educated residents on university policies, promoting responsible behavior within the residence hall community
- Collaborated with fellow Resident Advisors on programming initiatives to create a sense of unity among residents
- Managed conflicts among residents effectively, ensuring a peaceful living environment
- Coordinated move-in and move-out processes, ensuring smooth transitions for new and departing residents
ASSISTANT
Casteel Law
05.2024 - 08.2024
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
RETAIL SALES ASSOCIATE
Treasures
11.2021 - 07.2023
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
- Provided friendly and knowledgeable assistance to customers on the sales floor
- Cleaned and organized the store, and stocked shelves when needed
- Demonstrated how to play a variety of games to encourage customers to engage with our products
- Explained products and services to help customers make informed decisions.
SALES VENDOR
Three Bees Honey Farms LLC
05.2021 - 10.2022
- Maintained records related to sales
- Greeted customers and ascertained what each customer wanted and needed
- Promoted store products by actively engaging customers and providing product demonstrations
- Utilized problem-solving techniques for difficult transactions or returns
- Built knowledge of products to provide accurate information regarding ingredients, pricing, and uses
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the booth for business.
Education
BACHELOR OF ARTS (B.A.) IN MUSIC COMPOSITION CANDIDATE -
Columbia College Chicago
Chicago, IL05.2027
Skills
- Communication
- Time Management/Organization
- Customer Service
- Problem-Solving
- Multitasking capabilities
- Reliability and punctuality
Timeline
RESIDENT ADVISOR
University Center
08.2024 - Current
ASSISTANT
Casteel Law
05.2024 - 08.2024
RETAIL SALES ASSOCIATE
Treasures
11.2021 - 07.2023
SALES VENDOR
Three Bees Honey Farms LLC
05.2021 - 10.2022
BACHELOR OF ARTS (B.A.) IN MUSIC COMPOSITION CANDIDATE -
Columbia College Chicago
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