HONOR OWENS
San Diego,CA
Summary
Dedicated and results-driven professional with a strong work ethic, seeking new challenges and opportunities to contribute skills and dedication to a dynamic company. Committed to continuous learning and growth. Enthusiasm for tackling challenges, paired with a proactive approach, positions as a reliable and motivated team member ready to thrive in a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Nohemi's Threading Studio
01.2023 - 01.2024
- Handle appointment scheduling, check-ins, and payment processing with a focus on excellent customer service
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Acted as first point of contact and set appointments for prospective clients.
Esthetician
Nohemi's Threading Studio
03.2023 - 12.2023
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Discussed procedures and treatment options with clients.
- Advised clients on proper home-care regimens.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Barista
Cafecito
10.2022 - 03.2023
- Maintain a clean and organized workspace, adhering to health and safety regulations
- Used POS system to accurately enter orders and process payments.
- Demonstrate strong multitasking abilities in a fast-paced environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Mostly Muffins
04.2021 - 08.2022
- Demonstrate strong multitasking abilities in a fast-paced environment
- Managing simultaneous responsibilities such as order preparation, customer interactions, and cleanliness maintenance
- Collaborate with fellow team members to ensure a harmonious and efficient operation, particularly during peak hours
- Foster a positive team environment by offering support and contributing to a collaborative atmosphere.
Sales Associate
Footlocker Retail
11.2020 - 05.2021
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Esthetician Certificate - Esthetician
Arizona Skincare Institute
Yuma, AZ11.2022
Some college under Associates in Science - Science Education
Arizona Western College
Yuma, AZ01.2020
Skills
- Workflow Optimization
- Data retrieval systems
- Scheduling and calendar management
- Customer Service
- Relationship Building
- Customer Needs Assessment
- Reliable and punctual
- Meeting deadlines
Certification
- Esthetician State License for Arizona
Timeline
Esthetician
Nohemi's Threading Studio
03.2023 - 12.2023
Receptionist Administrator
Nohemi's Threading Studio
01.2023 - 01.2024
Barista
Cafecito
10.2022 - 03.2023
Barista
Mostly Muffins
04.2021 - 08.2022
Sales Associate
Footlocker Retail
11.2020 - 05.2021
Esthetician Certificate - Esthetician
Arizona Skincare Institute
Some college under Associates in Science - Science Education
Arizona Western College
- Esthetician State License for Arizona
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