Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hooper Fendley

Norfolk,CT

Summary

Dynamic Driver Specialist with a proven track record at Roma's Pizza, excelling in route planning and customer service. Enhanced delivery efficiency through strategic navigation and built strong client relationships, fostering loyalty. Committed to regulatory compliance and operational excellence, ensuring timely and accurate deliveries while maintaining a clean driving record.

Overview

23
23
years of professional experience

Work History

Driver Specialist

Roma's Pizza
07.2015 - Current
  • Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
  • Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
  • Reduced delivery times through effective route planning and navigation skills.
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Enhanced customer satisfaction by providing timely and efficient deliveries.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Groundskeeper

Ellen Battell Stoeckel Estate
03.2002 - 08.2015
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
  • Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
  • Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures.
  • Ensured the health of plant life by applying appropriate treatments for pests and diseases.
  • Ensured compliance with local environmental regulations by properly disposing of hazardous materials.
  • Enhanced visual appeal of property by meticulously maintaining lawns, flower beds, and hedges.
  • Increased lifespan of outdoor furniture and fixtures through regular cleaning and maintenance.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Cut trees and shrubs to shape and maintain landscape.

Education

No Degree -

Northwestern Regional #7
100 Battistoni Dr Winsted CT 06098
07-2023

Skills

  • Route planning
  • Vehicle maintenance
  • GPS navigation
  • Regulatory compliance
  • Delivery scheduling
  • Customer service
  • Documentation accuracy
  • Time management
  • Communication skills
  • Problem solving
  • Operational efficiency
  • Safety protocols
  • Physical stamina and strength
  • Weather condition adaptation
  • Problem-solving
  • Friendly and outgoing
  • Punctual and reliable
  • Valid Driver's license
  • Clean driving record
  • Equipment operation
  • Customer rapport

Timeline

Driver Specialist

Roma's Pizza
07.2015 - Current

Groundskeeper

Ellen Battell Stoeckel Estate
03.2002 - 08.2015

No Degree -

Northwestern Regional #7

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Hooper Fendley