Hope Adler
McKinney
Summary
With five years of valuable experience in the service industry, I bring a wealth of knowledge in time management and people skills. My enthusiastic approach to learning and adaptability makes me a capable professional ready to excel in any work environment.
Overview
3
3
years of professional experience
Work History
Waitress
Sugarbacon Proper Kitchen
10.2022 - Current
- Memorized menus (~150 menu items) including food and drink ingredients to improve sales efficiency.
- Maximized profit and personal income by upselling specialized items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Eldorado Country Club
06.2022 - 08.2022
- Trained staff members on use of POS system.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
Waitress
Mad For Chicken
09.2021 - 05.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Hostess
CT Provisions
01.2021 - 09.2021
- Assessed restaurants and lounges according to state and federal cleanliness standards.
- Answered phone calls to take orders, give information and document reservations.
- Answered customer questions about hours, seating, and menu information.
- Party and event management.
Education
Associate of Science - Organic Chemistry
Collin College
McKinney, TX05.2024
High School Diploma -
McKinney High School
McKinney, TX05.2022
Skills
- Communication
- Proper Phone Etiquette
- Valid Driver's License
- Teamwork
- Cash Management Experience
- Organization
- Time Management
- Solution Preparation
- Multitasking Abilities
- Strong and Convincing Personability
- POS Processing
- High-Volume Environments specialization
Timeline
Waitress
Sugarbacon Proper Kitchen
10.2022 - Current
Waitress
Eldorado Country Club
06.2022 - 08.2022
Waitress
Mad For Chicken
09.2021 - 05.2022
Hostess
CT Provisions
01.2021 - 09.2021
Associate of Science - Organic Chemistry
Collin College
High School Diploma -
McKinney High School
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