Hope Appelman
Livermore,California
Summary
Personable and dedicated Customer Service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Safeway
Livermore , CA
2019.05 - 2020.11
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Some College (No Degree) - Psychology
Las Positas College
Livermore, CASkills
- Efficient and Courtesy
- Teamwork and Collaboration
- Outgoing and Friendly
- Customer Service
- English Fluency
- Responding to Difficult Customers
Affiliations
- Reading at least a few books a week
- Actively cooking dinner for my family everyday from scratch
- Graduated highschool one year early by doing two times the work
- Constantly learning new things and trying to grow as a person
Timeline
Courtesy Clerk
Safeway
2019.05 - 2020.11
Some College (No Degree) - Psychology
Las Positas College