Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst
Hope Appelman

Hope Appelman

Livermore,California

Summary

Personable and dedicated Customer Service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Courtesy Clerk

Safeway
Livermore , CA
2019.05 - 2020.11
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Some College (No Degree) - Psychology

Las Positas College
Livermore, CA

Skills

  • Efficient and Courtesy
  • Teamwork and Collaboration
  • Outgoing and Friendly
  • Customer Service
  • English Fluency
  • Responding to Difficult Customers

Affiliations

  • Reading at least a few books a week
  • Actively cooking dinner for my family everyday from scratch
  • Graduated highschool one year early by doing two times the work
  • Constantly learning new things and trying to grow as a person

Timeline

Courtesy Clerk

Safeway
2019.05 - 2020.11

Some College (No Degree) - Psychology

Las Positas College
Hope Appelman