Hope Banks
Indianapolis,IN
Summary
Driven professional with a proven track record at GXO Logistics, excelling in equipment safety and pallet jack operation while demonstrating adaptability and a positive attitude. Achieved significant improvements in warehouse efficiency and accuracy, leveraging skills in software applications and package handling to exceed employer expectations. I'm a hardworking team member skilled in safely moving heavy loads manually or using pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy busy and hectic environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Material Handler/Exceptions Clerk
GXO Logistics
01.2021 - Current
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Packed items into appropriate containers for shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Maintained clean, orderly work environment free of hazards.
Cashier/Retail Pharmacy Technician
Walgreens
04.2020 - 06.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Associate of Science - Liberal Arts And Sciences
Ivy Tech Community College of Indiana
Indianapolis, IN05.2014
Skills
- Equipment safety
- Pallet Jack Operation
- OSHA Compliance
- Package handling
- Pulling and Staging
- Positive Attitude
- Accuracy and Precision
- Software Applications
- Multitasking
- Self Motivation
- Time management abilities
- Adaptability
Accomplishments
Top Picker for 6 months in a row.
Timeline
Material Handler/Exceptions Clerk
GXO Logistics
01.2021 - Current
Cashier/Retail Pharmacy Technician
Walgreens
04.2020 - 06.2021
Associate of Science - Liberal Arts And Sciences
Ivy Tech Community College of Indiana
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