Hope Benavidez
Rio Rancho,NM
Summary
Honorable Correctional Lieutenant with excellent communication and organizational talents. Safety-oriented and skilled in self-defense and suicide prevention. Adept at both pod and central control. Strong understanding of the laws, processes and procedures for registering, treating and maintaining prisoners. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level, Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Correctional Lieutenant
New Mexico Corrections Department
06.2019 - Current
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Coordinated responses to emergency situations arising in different prison locations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
Correctional Sergeant
New Mexico Correctional Department
04.2016 - 06.2019
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Handled inmate counts and searches for missing inmates.
CO Recreation Supervisor
New Mexico Corrections Department
04.2009 - 04.2016
- Forms of recreation, such as in yard and gymnasium, are to assess the inmate's recreational interests
- It will be the responsibility of the Recreational Officer, with input particularly from the Caseworker staff, Custodial Supervisor, Psychological staff, Medical staff, Education staff and the Classification Committee, to assess the recreational needs and interests of the inmate population
- Recreational needs and interests are assessed on a continuing basis
- In addition to the observations and recommendations of staff, all inmates are encouraged to bring their needs, interests, and suggestions for additional activities to the attention of the Recreational Officer
- It is the responsibility of the Recreational Officer to ensure that, whenever possible, inmates will be able to pursue their recreational interests
- The Recreational Program encourages athletic activities
- Within budgetary and staff limitations, every effort is made to stimulate a wide range of interests that inmates may pursue when released
- The program includes athletics (both organized and unorganized), that may help inmates channel energies into legal pastimes
- Personnel and Use of Inmate Assistants
- Coordinated supply orders, storage and distribution for program.
Correctional Officer
New Mexico Corrections Department
09.2007 - 04.2009
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Prepared reports to document incidents and violations.
- Documented inmate behavior and activities in logbooks.
Education
High School Diploma -
SER Career Academy
Santa Fe, NM08.2002
Skills
- Policy Enforcement
- Mental Health Awareness
- Facility Maintenance
- Security Protocols
- Inmate Supervision
- Staff Scheduling
- Emergency Response
- Organizational Skills
- Decision Making
- First Aid Certification
- Performance Evaluation
- Problem Solving
- Team Leadership
- Critical Thinking
- Report Writing
- Security Procedures
- Staff Supervision
- Inmate Movement Control
- Job Assignments
- Body Searches
Timeline
Correctional Lieutenant
New Mexico Corrections Department
06.2019 - Current
Correctional Sergeant
New Mexico Correctional Department
04.2016 - 06.2019
CO Recreation Supervisor
New Mexico Corrections Department
04.2009 - 04.2016
Correctional Officer
New Mexico Corrections Department
09.2007 - 04.2009
High School Diploma -
SER Career Academy
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