Hope Betinis
Bartlett,IL
Summary
Professional and enthusiastic Waitress with over ten years of experience serving food and drinks in busy dining establishments ranging from high end steak houses and large banquet spaces. Bringing forth a motivated attitude and the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards. A high-energy individual, with the ability to multitask and work well under pressure. Willing ng to constantly keep learning and growing to be the best at my craft.
Overview
2
2
years of professional experience
Work History
Waitress
Ruth Chris Steakhouse
, IL
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Server /Cocktail Server
Gibsons Italia
Chicago, IL
09.2021 - 10.2023
- Engage and welcome guests with friendly and personalized greeting.
- Use menu knowledge to answer our guests questions and special requests.
- Successfully use time-management skills in a busy atmosphere to ensure all guests are treated equally and leave fulfilled.
- Properly space out food courses to ensure the customer has the best experience and never feels rushed or waits to long in between courses.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Streamwood High
Streamwood, IL01-2015
Skills
- Critical thinking and problem solving
- Creativity
- Ability to multitask
- Effective time management
- Fast learner
- Customer service
- Communication skills
- Adaptability
- Leadership
- Teamwork
- Ability to work under pressure
- Highly responsible and reliable
- High-Volume Dining
- Cash Handling
Timeline
Waitress
Ruth Chris Steakhouse
10.2023 - Current
Server /Cocktail Server
Gibsons Italia
09.2021 - 10.2023
High School Diploma -
Streamwood High
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