Hope Browning

Participated in additional education classes. Helped specific stylists with their clients.

• Recommended products for clients based on individual needs.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
• Studied advanced techniques to develop proficiency and better serve customers.
• Prepared and mixed color formulas for clients' hair.
• Monitored inventory, keeping necessary supplies on hand.

• Completed store opening and closing procedures and balanced tills.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.