Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Collins

Tucson,AZ

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Known for excellent communication and teamwork abilities. Focused on supporting team success and achieving positive results while continuously learning and developing professionally.

Overview

4
4
years of professional experience

Work History

Support Staff

Allstate Insurance Co
Fort Mohave, Arizona
01.2025 - Current
  • Handled confidential information with discretion, adhering to privacy policies.
  • Participated in training sessions to improve skills and knowledge.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated with team members on projects, contributing to team objectives.
  • Handled incoming calls, cold calling, and directed callers to appropriate department or employee.

Management and Sales Intern

Buckle
Tucson, Arizona
09.2024 - Current
  • Analyzed sales data to identify trends, performance gaps, and opportunities for improvement.
  • Participated actively in team meetings, providing updates on assigned tasks and learning from feedback.
  • Executed changes in floor plans to provide enhanced visual displays of merchandise.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Server

Topock 66
Topock, Arizona
05.2021 - 08.2023
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Responded efficiently to guest concerns and questions in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Bachelor of Arts - Humanities Business Administration

University of Arizona
Tucson, AZ
12-2025

Skills

  • Leadership
  • Project Management
  • Adaptable
  • Teamwork
  • Problem solving
  • Communication

Timeline

Support Staff

Allstate Insurance Co
01.2025 - Current

Management and Sales Intern

Buckle
09.2024 - Current

Server

Topock 66
05.2021 - 08.2023

Bachelor of Arts - Humanities Business Administration

University of Arizona
Hope Collins