Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sienna Tyo

Rochester

Summary

Motivate student working towards associates degree while working part time. I enjoy being challenged and busy. I am dedicated to learning new things constantly.

Overview

3
3
years of professional experience

Work History

Support Staff

The Cub Room
05.2023 - Current
  • Attended training sessions to stay updated on procedures and services.
  • Supporting servers while maintaining a efficient pace.
  • Assisting costumers, making sure they have a amazing experience.

Membership Sales Associate

BJ's Wholesale Club
07.2021 - 07.2023
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Trained in many different departments such as Cash office, membership desk, omni, and Frontline.

Barista

Dunkin Donuts
06.2020 - 06.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Education

High School Diploma -

Odyssey Academy
Rochester, NY
06.2022

Skills

  • Staff Orientation and Training
  • Ability to remain calm in stressful situations
  • Fast learner
  • Active listener
  • Customer service skills
  • Computer skills
  • Leadership

Languages

American sign language
Elementary

Timeline

Support Staff

The Cub Room
05.2023 - Current

Membership Sales Associate

BJ's Wholesale Club
07.2021 - 07.2023

Barista

Dunkin Donuts
06.2020 - 06.2021

High School Diploma -

Odyssey Academy

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Sienna Tyo