Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hope Dircksen

Cheney,WA

Summary

Professional team member with solid experience in collaborative environments. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability in delivering results through teamwork. Proficient in project coordination, conflict resolution, and maintaining high standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeper

Holiday Inn Express Hotel
Cheney, WA
08.2025 - Current
  • Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and guest satisfaction.
  • Trained new staff on cleaning protocols and efficient use of equipment.
  • Streamlined room inspection processes, improving turnaround time for guest readiness.

Sales Associate

City Play for Kids
Vancouver, WA
10.2024 - 06.2025
  • Trained new staff on customer service standards and operational procedures.
  • Resolved customer inquiries and complaints swiftly, fostering loyalty and satisfaction.
  • Utilized point-of-sale systems efficiently to process transactions and manage cash flow.

Cabin Leader

Black Lake Bible Camp
Olympia, WA
06.2020 - 08.2024
  • Organized and executed engaging recreational programs tailored to diverse age groups.
  • Attended workshops and training in customer service
  • Collaborated with other cabin leaders to streamline processes and improve overall guest experience.

Education

Master of Arts - Curriculum And Instruction

Western Governors University
Salt Lake City, UT

Bachelor of Arts - Secondary Education

Eastern Washington University
Cheney, WA
06.2025

High School Diploma -

Union High School
Camas, WA
06.2023

Skills

  • Administrative leadership
  • Interpersonal communications
  • Safety awareness
  • Team oversight
  • Conflict resolution techniques

Certification

CPR certification

Timeline

Housekeeper

Holiday Inn Express Hotel
08.2025 - Current

Sales Associate

City Play for Kids
10.2024 - 06.2025

Cabin Leader

Black Lake Bible Camp
06.2020 - 08.2024

Master of Arts - Curriculum And Instruction

Western Governors University

Bachelor of Arts - Secondary Education

Eastern Washington University

High School Diploma -

Union High School