Hope Donovan
Budd Lake
Summary
Dedicated and adaptable professional with a passion for patient care in both the healthcare and beauty industries. Skilled in providing high-quality services with attention to detail and a strong work ethic. A team player with a high level of initiative, committed to delivering excellent patient experiences and fostering positive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Dr. G's Weight Loss
08.2024 - Current
Certified Medical Assistant
Living Waters Wellness Center
08.2024 - Current
Certified Lash Technician
The Lash Lounge
01.2022 - 11.2023
Education
Certification of Completion: Medical Assisting
Ace Healthcare Training Institute
Dover, NJ04-2024
License: Aesthetician
Artistic Academy
Morris Plains, NJ06-2021
GED
Morris County Vocational School
Denville, NJ06-2018
Skills
- Precision and Attention to Detail
- Infection Control & Sanitation
- Hand-Eye Coordination & Steady Hand
- Client Consultation & Assessment
- Product Knowledge
- Proper Use of Tools & Equipment
- Strong Patient/ Client Communication & Education
- Empathy & Compassion in Patient/ Client Interactions
- Building & Maintaining Positive Relationships
- Active Listening to Address Needs & Concerns
- Conflict Resolution & Problem-Solving
- Appointment Scheduling & Time Management
- Electronic Medical Records (EMR) & Client Record Keeping
- Sales & Upselling of Products (Medical or Beauty Retail)
- Social Media & Marketing for Beauty Services
- Multitasking in Fast-Paced Environments
- HIPAA & Client Confidentiality Awareness
Certification
CMA - Certified Medical Assistant
CPT - Certified Phlebotomy Technician
CET - Certified EKG Technician
Timeline
Certified Medical Assistant
Dr. G's Weight Loss
08.2024 - Current
Certified Medical Assistant
Living Waters Wellness Center
08.2024 - Current
Certified Lash Technician
The Lash Lounge
01.2022 - 11.2023
CMA - Certified Medical Assistant
CPT - Certified Phlebotomy Technician
CET - Certified EKG Technician
Certification of Completion: Medical Assisting
Ace Healthcare Training Institute
License: Aesthetician
Artistic Academy
GED
Morris County Vocational School
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