Hope Hannings
Lansdale
Summary
Dedicated professional with a strong work ethic and patience, experienced as a Teacher's Assistant at The Montessori School. Skilled in problem-solving and active listening, I fostered a safe and engaging learning environment, supporting students' growth and development while effectively managing classroom dynamics. Skilled in problem-solving and active listening, ensuring effective communication and positive outcomes for students and families alike.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
6
6
years of professional experience
Work History
Babysitter
Multiple Families
06.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Teacher's Assistant
The Montessori School
05.2024 - 06.2024
- Aided in classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, assisting in, and reviewing work.
Sales Associate
Ocean Treasures
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Elementary Education
The Pennsylvania State University
State Center, IA05-2027
Skills
- Patience and empathy
- Problem-solving
- Strong work ethic
- Childcare
- Active listening
- Professionalism and discretion
- Special needs support
Timeline
Teacher's Assistant
The Montessori School
05.2024 - 06.2024
Sales Associate
Ocean Treasures
06.2021 - 08.2022
Babysitter
Multiple Families
06.2019 - Current
Bachelor of Science - Elementary Education
The Pennsylvania State University
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