Hope Hartlaub
York
Summary
Dedicated professional with strong customer service and time management skills. Excels in fast-paced environments and adapts quickly to changing demands. Committed to delivering positive experiences and maintaining high-quality work under pressure.
Overview
8
8
years of professional experience
Work History
Sales associate
Old Navy
06.2023 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained a clean and organized sales floor to enhance shopping experience.
- Supported team in visual merchandising to highlight promotions and new arrivals.
- Collaborated with colleagues to ensure optimal stock levels on the sales floor.
- Participated in training sessions to improve product knowledge and customer service skills.
- Greeted customers and provided exceptional customer service.
Volunteer
Bev’s Blessings
York
09.2018 - Current
- Developed problem solving skills
- Social skills
- Developed working at a fast pace
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided guidance and support to fellow volunteers during their shifts.
Babysitter
Familily
York
06.2023 - 03.2024
- Supervised children during playtime and structured activities to foster social skills and creativity.
- Organized engaging games to promote physical activity and creativity.
- Assisted with meals, snacks, and bedtime routines, ensuring children’s health and comfort.
- Displayed patience and understanding while engaging with children, promoting a supportive environment.
- Completed light housekeeping tasks such as tidying up toys and books.
- Remained alert at all times while caring for multiple children simultaneously.
Education
Associate of Applied Science - Paralegal studies
Harrisburg Area Community College
Harrisburg, PA05-2028
Skills
- Sales transactions management
- Sales techniques
- Customer service
- Client support
- Customer engagement
- Time management
- Team collaboration
- Ability to work as part of a team
- Ability to learn quickly
- Flexible schedule
- Positive attitude
Languages
English
Activities And Leadership Experience
- Participated in Girlscouts
- Varsity athlete in high school
- Awarded the Heart and Hustle award for varsity field hockey
Timeline
Sales associate
Old Navy
06.2023 - Current
Babysitter
Familily
06.2023 - 03.2024
Volunteer
Bev’s Blessings
09.2018 - Current
Associate of Applied Science - Paralegal studies
Harrisburg Area Community College