Hope Hutchinson
Patient Accounting Associate And Medical Biller
Sumter,SC
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
VBOA
Columbia, SC
08.2020 - Current
- Worked with government payers to include Medicare, Medicaid and VA payers as well as most major commercial payers.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Precisely evaluated and verified benefits and eligibility.
- Located errors and promptly refiled rejected claims.
- Adhered to established standards to safeguard patients' health information.
Stocker
Walmart
Sumter, SC
07.2020 - 08.2020
- Stock and rotate products, supplies and paper goods
- Identify defective, incorrect or missing merchandise and promptly report issues to supervisor
- Block and face all products on shelves and displays to meet company policies
- Remove debris from aisles to avoid blocking customers or adding any safety concerns
- Provide excellent service and attention to customer.
Assistant Store Manager
Dollar General
Sumter, SC
04.2014 - 12.2019
- Delegated assignments based on team member strengths to optimize floor coverage and service levels
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
- Processed credit and debit card payments and returned proper change for cash purchases
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Completed nightly procedures to ensure safe closure of the store including cleaning, counting tills and preparing deposits.
Education
High School Diploma -
Manning High School
Skills
Medical claims submission
Minimal medical coding knowledge
Accounting systems and controls
Effective problem solver
Research and due diligence
Exceptional telephone etiquette
Analytical and Critical Thinking
Flexible and Adaptable
Timeline
Medical Billing Specialist
VBOA
08.2020 - Current
Stocker
Walmart
07.2020 - 08.2020
Assistant Store Manager
Dollar General
04.2014 - 12.2019
High School Diploma -
Manning High School