Christie McGinty
Beebe,AR
Summary
Adept at streamlining billing processes, I significantly enhanced collections by 30% at Benny J. Green M.D. P.A Baptist Health. Skilled in claim submission and fostering patient relations, my expertise in medical billing technology and proactive approach in insurance collections have consistently improved financial accuracy and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Medical Billing Specialist
Benny J. Green M.D. P.A Baptist Health
Little Rock, Arkansas
03.2016 - Current
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
- Worked closely with patients to discuss payment arrangements when needed.
- Assisted in developing strategies for improving collections processes.
- Submitted claims to insurance companies.
- Monitored accounts receivable activity to ensure timely payment of invoices.
Billing Specialist
Med Sync
Maumelle , Arkansas
02.2007 - 04.2009
- Verified insurance coverage and identified third-party payers for billing purposes.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Worked closely with patients to discuss payment arrangements when needed.
- Collected, posted and managed patient account payments.
Medicare Customer Service Representative
Blue Cross Blue Shield of Arkansas
Little Rock , Arkansas
01.2003 - 03.2006
- Answered incoming calls from Medicare beneficiaries, providing them with information regarding their benefits.
- Provided guidance and support to customers regarding billing issues and payment plans.
- Resolved customer complaints and concerns in a timely manner.
- Followed up with customers via telephone or email to ensure that their needs were met.
- Participated in team meetings to discuss best practices for responding to customer inquiries.
Education
High School Diploma -
Cabot High School
Cabot05-1993
Skills
- Claim submission
- Payment posting
- Disability claims process
- Information requests
- Claims review
- Information inputting
- Submission of medical claims
- Insurance claims processing
- Account follow-up
- Medical billing technology
- Insurance collections
- Claim review
- Medical claims submission
References
References available upon request.
Timeline
Medical Billing Specialist
Benny J. Green M.D. P.A Baptist Health
03.2016 - Current
Billing Specialist
Med Sync
02.2007 - 04.2009
Medicare Customer Service Representative
Blue Cross Blue Shield of Arkansas
01.2003 - 03.2006
High School Diploma -
Cabot High School
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