Hope Igbinoghene

• In our family-owned coaching and development business, I worked closely with my family to train and mentor young athletes
• My responsibilities included organizing workout equipment for each session, timing workouts, and providing constructive criticism to help athletes improve
• Leveraging my skills and experience in track and field, I was able to offer precise and effective feedback, contributing to the athletes' development and performance.

In my role at the clinic, I honed my customer service skills by warmly welcoming patients and creating a positive first impression. I developed strong computer skills through efficiently managing patient check-ins and handling appointment creation and rescheduling. Also, I effectively managed phone communications, scheduling appointments, and addressing inquiries from both current and potential patients. Ensuring a high-quality experience, I facilitated smooth appointment processes for patients following their physical therapy sessions. Additionally, I took responsibility for organizing and cleaning the clinic after each patient visit, maintaining a tidy and welcoming environment.

• In my role, I efficiently managed phone communications by answering calls and forwarding them to the appropriate professors
• I was responsible for signing in packages and delivering mail to mechanical engineering professors, ensuring timely and accurate distribution
• Additionally, I handled the printing of documents for professors and distributed school supplies to students as needed
• I also assisted students by directing them to study rooms and computer labs, contributing to a well-organized and supportive academic environment.