HOPE MASTROBERTI
Phenix City,AL
Summary
Outstanding motivator with adaptable communication style and success in collaborating across organizational levels. United States Army veteran with over three years of experience dealing with the general safety and inspection of life saving equipment. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
CNA
Defense Health Agency
Joint Base Lewis McChord, WA
01.2024 - 10.2024
- Assisted physicians with positioning of patients, instrument handling, wound closure, suturing and other technical duties as required.
- Handled laboratory specimens and inspected containers for correct packaging and labeling.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Implemented infection control protocols to prevent post-operative infections.
Claim Consultant
Veteran Guardian Claim Consulting
Pinehurst, NC
07.2022 - 12.2022
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and the sales team to better understand customer needs and recommend appropriate solutions.
- Collected, arranged, and input information into the database system.
- Uploading or revising independent medical exams and service-related evidence.
CNA - Certified Nursing Assistant
Cape Fear Valley Hospital
Fayetteville, NC
04.2022 - 07.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding, and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Non-Commissioned Officer Parachute
US Army
Fort Bragg, NC
09.2018 - 04.2022
- Packer, air item control specialist, and joint air load inspector.
- Responsible for packing and inspecting lifesaving equipment for over a hundred US soldiers.
- Assigned tasks to employees, and monitored productivity, performance, and task completion.
- Controlled material usage to keep costs low, and proactively investigating and resolving discrepancies to minimize waste.
CNA - Certified Nursing Assistant
Crystal River Health and Rehab
Crystal River, FL
03.2018 - 08.2018
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
Education
Associate of Science - Nursing
Fayetteville Technical Community College
Fayetteville, NC05.2023
High School Diploma -
West Coast Christian Academy
Crystal River, FL08.2018
Skills
- Multitasking and organization
- Attention to Detail
- High Customer Service Standards
- Dedicated to Process Improvement
Accomplishments
- Awardee of multiple service medals.
- Fulfilling and continuously working on nursing degree to excel in the medical field.
- Received numerous letters of appreciation from community residents.
References
References available upon request.
Timeline
CNA
Defense Health Agency
01.2024 - 10.2024
Claim Consultant
Veteran Guardian Claim Consulting
07.2022 - 12.2022
CNA - Certified Nursing Assistant
Cape Fear Valley Hospital
04.2022 - 07.2022
Non-Commissioned Officer Parachute
US Army
09.2018 - 04.2022
CNA - Certified Nursing Assistant
Crystal River Health and Rehab
03.2018 - 08.2018
Associate of Science - Nursing
Fayetteville Technical Community College
High School Diploma -
West Coast Christian Academy
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