Hope Navarrette
Visalia,CA
Summary
Efficient billing professional pursuing a Accounts Receivables opportunity to utilize expertise in payment processing and account reconciliation. Focused and productive with a commitment to perpetuating the values through hard work and dedication.
Overview
19
19
years of professional experience
Work History
Private Home Caregiver
Michael Pizarro
2021.09 - Current
- Provided daily personal care assistance, enhancing client comfort and maintaining dignity.
- Developed customized care plans based on individual needs, promoting optimal health outcomes.
- Monitored and documented client health status, ensuring timely communication with medical professionals.
- Assisted clients with mobility and daily activities, fostering independence and quality of life.
- Collaborated with family members to address concerns, strengthening support networks for clients.
Billing Clerk/Support Staff Member
Hope Horizon Counseling Center
2016.12 - 2021.08
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Researched and resolved discrepancies in payment processing.
- Generated monthly financial statements for customers.
- Prepared periodic reports detailing accounts receivable status.
- Developed processes to improve efficiency and accuracy of billing process.
- Prepared bills, invoices, and bank deposits as needed.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Assisted with other administrative tasks as assigned.
- Managed all payments processing, invoicing and collections tasks.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Submitted claims to insurance companies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Reconciled codes against services rendered.
Senior Account Clerk
Tulare Health & Human Services Agency
2007.07 - 2015.08
- Checked figures, postings, and documents for accuracy.
- Researched and resolved discrepancies in payment processing.
- Prepared bills, invoices, and bank deposits as needed.
- Provided assistance to Accounting Department staff during month-end close process.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Managed all payments processing, invoicing and collections tasks.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Collected, posted and managed patient account payments.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Checked claims coding for accuracy with ICD-10 standards.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Education
Associate of Arts - Business Adminstration
San Joaquin Valley College
Visalia, CA1996-07
Skills
- Billing Statement Management
- Account Collections
- Customer Communication
- Spreadsheet Management
- Accuracy and Precision
- Payment Processing
- Account Management
- Accounting Support
- Security Procedures
- Account Reconciliation
- Auditing
- Data Entry
- Payment Transactions
Languages
Spanish
Limited
Timeline
Private Home Caregiver
Michael Pizarro
2021.09 - Current
Billing Clerk/Support Staff Member
Hope Horizon Counseling Center
2016.12 - 2021.08
Senior Account Clerk
Tulare Health & Human Services Agency
2007.07 - 2015.08
Associate of Arts - Business Adminstration
San Joaquin Valley College
References
References available upon request.
Education and Training
other