Hope Onosar
‘Aiea,HI
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Hele Logistics LLC.
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
Return Agent
Dollar Car Rental
10.2023 - 07.2024
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Expedited billing procedures by accurately calculating charges, applying discounts, and processing payments promptly.
- Supported sales initiatives by offering additional services or upgrades when appropriate during the return process.
- Streamlined return process for quicker vehicle turnover, ensuring timely availability for new customers.
- Assisted colleagues as needed, fostering teamwork and promoting a supportive work atmosphere.
- Managed vehicle inspections with attention to detail, promptly identifying and documenting any damages or discrepancies.
Freight Agent
PrimeFlight
10.2022 - 01.2023
- Utilized data analytics to identify trends and patterns in shipping, recommending changes in processes or partnerships that led to improved overall performance.
- Managed high-volume accounts, prioritizing tasks efficiently to meet deadlines without sacrificing quality or accuracy.
- Trained new employees in company procedures, ensuring consistency in operations across the organization.
- Evaluated supplier performance regularly to identify potential partnerships that could lead to long-term cost reductions or increased operational efficiencies.
- Worked closely with warehouse staff to maintain appropriate inventory levels, minimizing overstock situations that can result in increased warehousing costs.
- Oversaw the preparation of shipping documents, ensuring accuracy and proper handling of sensitive information.
Cabin Agent
United Ground Express
07.2021 - 11.2021
- Created a welcoming atmosphere for passengers upon boarding, offering assistance with seating arrangements and carry-on luggage placement.
- Lifted 50-70 pounds to carry cleaning equipment and cases of supplies for servicing aircraft.
- Handled in-flight emergencies calmly and effectively, prioritizing passenger safety above all else.
- Supported distressed or anxious passengers through empathetic listening and reassurance techniques.
Education
High School Diploma -
Aiea High School
Aiea, HI05-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Safe driving
- Loading and unloading
- GPS and route planning
- Sales experience
Languages
Chuukese
Full Professional
Timeline
Delivery Driver
Hele Logistics LLC.
08.2024 - Current
Return Agent
Dollar Car Rental
10.2023 - 07.2024
Freight Agent
PrimeFlight
10.2022 - 01.2023
Cabin Agent
United Ground Express
07.2021 - 11.2021
High School Diploma -
Aiea High School
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