Summary
Overview
Work History
Skills
Timeline
Generic

Hope Ramey

Jacksonville

Summary

Dynamic and detail-oriented professional with experience at Firehouse Subs and Purachem Enterprises. Proven ability in customer service and teamwork, successfully helping to train new team members and maintaining confidentiality. Recognized for a positive attitude and problem-solving skills, consistently contributing to team efficiency and achieving production goals.

Overview

3
3
years of professional experience

Work History

Team Member

Firehouse Subs
10.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Secretary

Purachem Enterprises
03.2021 - 10.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Willingness to learn
  • Attention to detail

Timeline

Team Member

Firehouse Subs
10.2023 - 03.2024

Secretary

Purachem Enterprises
03.2021 - 10.2023

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Hope Ramey