Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Hope Randle

Tallahassee,FL

Summary

Entry-level Software Development Engineer in Test (SDET) with a strong foundation in Java, test automation, and QA methodologies. Skilled in writing and executing automated tests using tools like Selenium and TestNG. Passionate about improving software quality through rigorous testing, and continuous learning. Eager to contribute to agile development teams and grow in a collaborative tech environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Sweat Therapy Fitness
Tallahassee, Florida
06.2025 - Current
  • Responded promptly to customer complaints or issues regarding the facility or equipment.
  • Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Adhered to company policies and procedures while providing excellent customer service.
  • Handled customer inquiries in person, via telephone, or email.
  • Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Performed administrative tasks such as filing documents or updating member accounts.
  • Collected payments, renewed memberships and resolved billing issues.

Crew Member

Tropical Smoothie Cafe
Tallahassee, Florida
06.2021 - 04.2022
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Resolved customer complaints in a professional manner.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Receptionist

Midtown Meridian Management
Tallahassee, Florida
03.2018 - 02.2020
  • Greeted visitors and provided them with assistance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Education

Certificate - Software Development Engineer in Test (SDET)

WeDevX
Chicago, IL
04-2025

Associate of Arts - Computer Science

Tallahassee Community College
Tallahassee, FL
08-2022

High School Diploma -

SAIL High School
Tallahassee, FL
05-2020

Skills

  • Software testing
  • Automation frameworks
  • Test scripting
  • Quality assurance
  • Customer engagement
  • Technical troubleshooting
  • Problem solving
  • Attention to detail
  • Fluent in Java and JavaScript

Certification

WeDevX: SDET Certificate program (2025)

Affiliations

  • Photography
  • Fitness and Health
  • Reading

Timeline

Front Desk Receptionist

Sweat Therapy Fitness
06.2025 - Current

Crew Member

Tropical Smoothie Cafe
06.2021 - 04.2022

Receptionist

Midtown Meridian Management
03.2018 - 02.2020

Certificate - Software Development Engineer in Test (SDET)

WeDevX

Associate of Arts - Computer Science

Tallahassee Community College

High School Diploma -

SAIL High School

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