Hope Reed
Medical Biller
Reno,NV
Overview
8
8
years of professional experience
Work History
Medical Billing and Coding Extern
Renown Health
Reno, NV
05.2025 - 06.2025
- Sorted & compiled appeals, matched to Excel file
- Data entry patient portals, EPIC bill form training
- Open/close appeals review and status follow-up
- Mailed billing appeals & documented updates
Cashier
RC Willey Home Furnishing
Reno, NV
09.2024 - 04.2025
- POS, open/closed registers, call departments for assistance
- Processed returns/exchanges, utilized internal programs
- Dispatched service techs & schedule service appointments
Bookkeeper/Order Stage
Safeway
Reno, NV
08.2023 - 08.2024
- Bookkeeping (cash handling & balancing, bank deposit)
- Pulled & bagged orders for DriveUp & Go Groceries pick-up
- Customer service desk, processed returns and sold money orders
Floor Agent
Ulta Beauty
Reno, NV
08.2022 - 02.2023
- POS, assisted customers locate items, exceeded up-sales quota
- Organized & cleaned, front-faced shelves, restocked inventory
Lounge Agent
Escape Lounge
Reno, NV
09.2021 - 07.2022
- Guest check-ins, cleaned areas, prepared drink and food orders
- Restocked products, dishwashing and assisted customers
Wheelchair Assistant
ABM
Reno, NV
01.2018 - 09.2019
- Passenger transport (mobility assist) to ticket desk or vehicle
- Transported guests gate transfer and luggage pick-up
Barista
Peets Coffee
Reno, NV
06.2017 - 01.2018
- Bev/food prep, assisted guests, cleaned stations, restocked inventory
Education
Medical Billing and Coding Certificate - undefined
Carrington College
06.2025
Skills
- EPIC Billing Form Training
- Billing auditing
- Appeals review
- Invoice outreach
- Collect payments
- ICD-10
- CPT
- HCPCS
- EHR/EMR
- Medical terms
- Abbreviations
- 30 WPM
- 10-Key
- EPIC
- Onbase
- MS Office Suite
- Google Docs
- Data entry
- Documentation
- Reviewing med docs
- Critical thinking
- Professional phone etiquette
- Email etiquette
- Office admin organization
- Teamwork
- Individual contribution
- Attention-to-detail
- Fast learner
- Anatomy
- Physiology
Timeline
Medical Billing and Coding Extern
Renown Health
05.2025 - 06.2025
Cashier
RC Willey Home Furnishing
09.2024 - 04.2025
Bookkeeper/Order Stage
Safeway
08.2023 - 08.2024
Floor Agent
Ulta Beauty
08.2022 - 02.2023
Lounge Agent
Escape Lounge
09.2021 - 07.2022
Wheelchair Assistant
ABM
01.2018 - 09.2019
Barista
Peets Coffee
06.2017 - 01.2018
Medical Billing and Coding Certificate - undefined
Carrington College