Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Hope Reed

Medical Biller
Reno,NV

Overview

8
8
years of professional experience

Work History

Medical Billing and Coding Extern

Renown Health
Reno, NV
05.2025 - 06.2025
  • Sorted & compiled appeals, matched to Excel file
  • Data entry patient portals, EPIC bill form training
  • Open/close appeals review and status follow-up
  • Mailed billing appeals & documented updates

Cashier

RC Willey Home Furnishing
Reno, NV
09.2024 - 04.2025
  • POS, open/closed registers, call departments for assistance
  • Processed returns/exchanges, utilized internal programs
  • Dispatched service techs & schedule service appointments

Bookkeeper/Order Stage

Safeway
Reno, NV
08.2023 - 08.2024
  • Bookkeeping (cash handling & balancing, bank deposit)
  • Pulled & bagged orders for DriveUp & Go Groceries pick-up
  • Customer service desk, processed returns and sold money orders

Floor Agent

Ulta Beauty
Reno, NV
08.2022 - 02.2023
  • POS, assisted customers locate items, exceeded up-sales quota
  • Organized & cleaned, front-faced shelves, restocked inventory

Lounge Agent

Escape Lounge
Reno, NV
09.2021 - 07.2022
  • Guest check-ins, cleaned areas, prepared drink and food orders
  • Restocked products, dishwashing and assisted customers

Wheelchair Assistant

ABM
Reno, NV
01.2018 - 09.2019
  • Passenger transport (mobility assist) to ticket desk or vehicle
  • Transported guests gate transfer and luggage pick-up

Barista

Peets Coffee
Reno, NV
06.2017 - 01.2018
  • Bev/food prep, assisted guests, cleaned stations, restocked inventory

Education

Medical Billing and Coding Certificate - undefined

Carrington College
06.2025

Skills

  • EPIC Billing Form Training
  • Billing auditing
  • Appeals review
  • Invoice outreach
  • Collect payments
  • ICD-10
  • CPT
  • HCPCS
  • EHR/EMR
  • Medical terms
  • Abbreviations
  • 30 WPM
  • 10-Key
  • EPIC
  • Onbase
  • MS Office Suite
  • Google Docs
  • Data entry
  • Documentation
  • Reviewing med docs
  • Critical thinking
  • Professional phone etiquette
  • Email etiquette
  • Office admin organization
  • Teamwork
  • Individual contribution
  • Attention-to-detail
  • Fast learner
  • Anatomy
  • Physiology

Timeline

Medical Billing and Coding Extern

Renown Health
05.2025 - 06.2025

Cashier

RC Willey Home Furnishing
09.2024 - 04.2025

Bookkeeper/Order Stage

Safeway
08.2023 - 08.2024

Floor Agent

Ulta Beauty
08.2022 - 02.2023

Lounge Agent

Escape Lounge
09.2021 - 07.2022

Wheelchair Assistant

ABM
01.2018 - 09.2019

Barista

Peets Coffee
06.2017 - 01.2018

Medical Billing and Coding Certificate - undefined

Carrington College

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