Hope Robertson
College Station,Texas
Summary
I am an expertise when it comes to helping. I love lending a hand and guiding someone that needs help. I work fast but reasonable. I am very understanding and calm when emergencies occur. I listen very well, and just want to see others smile.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Kiddie Castle Children's Center
Bryan, TX
10.2021 - 12.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted children with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with children to deliver emotional support and companionship.
- Cleaned, ran errands, managed laundry and completed grocery shopping.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments and issues.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Student Observer
St.Joseph Healthcare Center
Madisonville, TX
08.2021 - 09.2022
- Utilized diverse technologies to approach teaching from different ways and engage students.
- Watched cooperating teacher and took notes on successful strategies
- Attended training courses to continue to develop knowledge.
- Led small group and classroom activities focused on certain topics and special projects.
Cashier
Great American Cookies
College Station, TX
05.2021 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Gymnastics Instructor
Brazos Valley Gymnastics
College Station, TX
02.2022 - 04.2022
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Worked with both mentally and physically handicapped people and promoted interactive learning.
- Briefed safety rules and standards to students and spotters at beginning of classes.
- Emphasized punctuality to students to always begin and end lesson on time.
- Encouraged parent participation without detracting from lesson.
- Organized class and maintained office records for billing, accounts receivable and student progress.
Server
IHOP
Bryan , TX
05.2018 - 08.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Education
Bachelor of Arts For Teaching - EPP
Blinn College
Bryan, TX05.2025
High School Diploma -
Iola High School
Iola, TX05.2021
Skills
- Respectful and Compassionate
- Ability to Lift Clients
- Patient and Caregiver Education
- Illness Adaptation
- Companionship and Emotional Support
- Dependable and Responsible
- First Aid Certification
- Time Management
- Problem Identification
- Verbal and Written Communication
- Attentive to People
- Ability to Lift
- Meal Planning and Preparation
- Multitasking and Organization
- Independent Thinking
- COVID-19 Safety Policies
- Communication Assistance
- Wound Care
- Running Errands
- Family Member Training
- Sanitizing Surfaces
- Bathing and Dressing
- Emergency Situations
- Language Skills Development
- Educational Strategies
- Laptop and Tablet Operation
- Personal Care Assistance
Certification
CPR certified
Languages
German
Limited Working
Spanish
Limited Working
Russian
Elementary
Timeline
Gymnastics Instructor
Brazos Valley Gymnastics
02.2022 - 04.2022
Caregiver
Kiddie Castle Children's Center
10.2021 - 12.2022
Student Observer
St.Joseph Healthcare Center
08.2021 - 09.2022
Cashier
Great American Cookies
05.2021 - 08.2022
Server
IHOP
05.2018 - 08.2018
Bachelor of Arts For Teaching - EPP
Blinn College
High School Diploma -
Iola High School
CPR certified
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