Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Personal Information
Generic

Hope Schneidewind

Lansing

Summary

Dynamic professional with a proven track record at Asbestos Abatement Inc., excelling in efficient data entry and exceptional customer service. Leveraged computer proficiency and problem-solving abilities to enhance accounting processes and improve client satisfaction. Achieved notable improvements in data management and payroll accuracy, demonstrating a commitment to excellence and teamwork.

Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Accounting Assistant

Asbestos Abatement Inc.
08.2024 - 07.2025
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Assisted with month-end and year-end close processes, preparing necessary journal entries.
  • Performed bookkeeping and accounting consulting services.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Handled bi-weekly payroll services for company employees.
  • Assisted with payroll processing by entering employee hours into the system.
  • Processed payroll, calculated wages, deductions, and issued paychecks to employees.
  • Processed invoices and reconciled accounts to ensure accurate financial records.

Data Entry

Rapid Response Delivery
12.2021 - 08.2024
  • Verified the accuracy of computer system information by updating customer service feedback data.
  • Evaluated source documents to locate needed information.
  • Added documents to file records, and created new records to support filing needs.
  • Accurately handled data entry for thousands of clients into company-based software.
  • Exceeded goals through effective task prioritization and a great work ethic.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Maintained updated and detailed records of calls in a physical and electronic database.
  • Manage over 50 customer calls per day.

Mail Machine Operator

Auto-Owners Insurance Company
04.2021 - 09.2021
  • Operated postage meters, mail sealers and labeling machines.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Upsold postal services like insurance and tracking.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Printed and organized insurance letters for 400 customers during eight hour shifts.

Education

High School Diploma -

Haslett High School

Credited Towards Associate Degree - Criminology

Wilson Talent Center

Associate of Science - Criminal Justice

Lansing Community College

Skills

  • Efficient data entry
  • Data entry knowledge
  • Customer service
  • Problem-solving abilities
  • Computer proficiency
  • Conflict resolution
  • Complaint resolution
  • Computer skills
  • Microsoft Excel
  • Journal entries

Accomplishments

  • Saved the company time and money by identifying redundancies in the data entry system and recommending consolidations.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Worked with human resources to develop streamlined way to track paid time off.

Certification

CPR + AED

Timeline

Accounting Assistant

Asbestos Abatement Inc.
08.2024 - 07.2025

Data Entry

Rapid Response Delivery
12.2021 - 08.2024

Mail Machine Operator

Auto-Owners Insurance Company
04.2021 - 09.2021

Credited Towards Associate Degree - Criminology

Wilson Talent Center

Associate of Science - Criminal Justice

Lansing Community College

High School Diploma -

Haslett High School

Personal Information

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