Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hope Schneidewind

Lansing,MI

Summary

Dynamic professional with a proven track record at Asbestos Abatement Inc., excelling in efficient data entry and exceptional customer service. Leveraged computer proficiency and problem-solving abilities to enhance accounting processes and improve client satisfaction. Achieved notable improvements in data management and payroll accuracy, demonstrating a commitment to excellence and teamwork.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Accounting Assistant

Asbestos Abatement Inc.
Lansing, MI
08.2024 - Current
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Assisted with month-end and year-end close processes, preparing necessary journal entries.
  • Performed bookkeeping and accounting consulting services.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Handled bi-weekly payroll services for company employees.
  • Assisted with payroll processing by entering employee hours into the system.
  • Processed payroll, calculated wages, deductions, and issued paychecks to employees.

Data Entry

Rapid Response Delivery
Lansing, MI
12.2021 - 08.2024
  • Verified the accuracy of computer system information by updating customer service feedback data.
  • Evaluated source documents to locate needed information.
  • Added documents to file records, and created new records to support filing needs.
  • Accurately handled data entry for thousands of clients into company-based software.
  • Exceeded goals through effective task prioritization and a great work ethic.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Maintained updated and detailed records of calls in a physical and electronic database.
  • Manage over 50 customer calls per day.

Mail Machine Operator

Auto-Owners Insurance Company
04.2021 - 09.2021
  • Operated postage meters, mail sealers and labeling machines.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Upsold postal services like insurance and tracking.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Printed and organized insurance letters for 400 customers during eight hour shifts.

Education

High School Diploma -

Haslett High School
Haslett, MI

Credited Towards Associate Degree - Criminology

Wilson Talent Center
Mason Mi

Associate of Science - Criminal Justice

Lansing Community College
Lansing, MI

Skills

  • Efficient data entry
  • Data entry knowledge
  • Customer service
  • Problem-solving abilities
  • Computer Proficiency
  • Conflict resolution
  • Complaint resolution
  • Computer Skills

Accomplishments

  • Saved the company time and money by identifying redundancies in the data entry system and recommending consolidations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Issued 30 traffic citations over 5 months.

Certification

CPR + AED

Timeline

Accounting Assistant

Asbestos Abatement Inc.
08.2024 - Current

Data Entry

Rapid Response Delivery
12.2021 - 08.2024

Mail Machine Operator

Auto-Owners Insurance Company
04.2021 - 09.2021

High School Diploma -

Haslett High School

Credited Towards Associate Degree - Criminology

Wilson Talent Center

Associate of Science - Criminal Justice

Lansing Community College

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Hope Schneidewind