HOPE SCOBEE
Kansas City
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Homegrown
Kansas City
05.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas and serving stations.
- Trained new servers on restaurant procedures and service standards.
- Managed multiple tables while ensuring attentive service to all guests.
Fine Dining Assistant
801 Chophouse
Kansas City
11.2023 - Current
- Maintained high standards of cleanliness in the restaurant, including tables, floors, and dishes.
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
- Helped servers by delivering and refilling beverages, pre-bussing tables, and resolving guest requests
Bartender
Big Shots Bar and Grill
Parkville
03.2022 - 10.2023
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
- Assisted in developing weekly drink specials that promoted sales growth
Server
The Peanut
Parkville
11.2021 - 09.2022
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Showed enthusiasm and knowledge about restaurant's menu and products.
- Assisted with training of new employees.
- Prioritized multiple tasks in fast paced environment and stayed calm and composed.
Hostess/ Server/ Trainer
Texas Roadhouse
Liberty
08.2016 - 03.2021
- Managed the seating chart efficiently by rotating tables as needed during busy periods.
- Trained new hires on best practices related to hosting duties such as greeting customers and assigning seating arrangements.
- Processed phone and online orders, keeping food hot and fresh until picked up.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Liberty High School
Liberty, MissouriSkills
- Product and Service Knowledge
- Time Management
- Cash Register Operations
- High-Volume Dining
- Suggestive Selling
- Price Memorization
- Food Preparation and Safety
- Pos Operation
- Hospitality Service Expertise
Certification
- Food Handler's License
- Kansas City Liquor License
Extracurricular Activities
Marching Band School Newspaper
Timeline
Server/Head Bartender
Homegrown
05.2024 - Current
Fine Dining Assistant
801 Chophouse
11.2023 - Current
Bartender
Big Shots Bar and Grill
03.2022 - 10.2023
Server
The Peanut
11.2021 - 09.2022
Hostess/ Server/ Trainer
Texas Roadhouse
08.2016 - 03.2021
High School Diploma -
Liberty High School