Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Public Speaker
Timeline
Generic

Hope Scott Labode

Denver,CO

Summary

Adapt at multitasking and team building, demonstrated through key roles at Angelo’s Taverna. Excelled in fast-paced environments, enhancing team collaboration and customer satisfaction. Skilled in data entry and fostering positive workplace dynamics. Achieved seamless operational flow and exemplary problem-solving capabilities, showcasing leadership and organizational skills. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience

Work History

ATO/ Food Runner

Angelo's Taverna
Denver, CO
08.2024 - Current
  • Worked well in a team setting, providing support and guidance
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Proved successful working within tight deadlines and a fast-paced environment
  • Passionate about learning and committed to continual improvement
  • Developed strong communication and organizational skills through working on group projects
  • Adaptable and proficient in learning new concepts quickly and efficiently

Broista

Dutch Bros
Denver, CO
03.2023 - Current
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responding quickly to meet customer needs and resolve problems
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Food Runner/ Host/Restaurant Server

Casa Bonita
Denver, CO
03.2023 - 02.2024
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests
  • Gained familiarity with company products to answer customer questions and make recommendations
  • Connected with customers by listening to concerns and answering questions
  • Handled products and equipment in accordance to safety guidelines to create safe working and shopping environment
  • Organized and scheduled customer orders to appropriate departments

GM Team Member

Target
Denver, CO
06.2022 - 02.2023
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking

Education

High School Diploma -

North High School
Denver, CO
05.2023

Skills

  • Cultural awareness
  • Supervision and awareness
  • Organizational skills
  • Team building
  • Multitasking abilities
  • Data Entry
  • Friendly, positive attitude
  • Flexible and adaptable
  • Teamwork and collaboration
  • Leadership
  • Service station maintenance
  • Table resetting
  • Sense of urgency
  • Relationship building
  • Customer service
  • Restaurant etiquette
  • Fine dining
  • Food safety
  • Valid Driver's license
  • Time management
  • Problem-solving

Volunteer Experience

Volunteers of America, Denver, CO, 12/01/20, 12/31/21, Developed strong communication skills while providing customer service to visitors at the volunteer center., Utilized problem-solving and organizational skills to manage multiple tasks simultaneously., Organized and assisted with events, activities and programs to drive outreach initiatives., Participated in community clean-up and enrichment projects.

Languages

English, Fluent

Public Speaker

  • Delivered the opening remarks for the African and African American Studies program at the University of Colorado Boulder
  • Delivered keynote address at Graduation Ceremony 2023
  • Presented at multiple Poetry Slams

Timeline

ATO/ Food Runner

Angelo's Taverna
08.2024 - Current

Broista

Dutch Bros
03.2023 - Current

Food Runner/ Host/Restaurant Server

Casa Bonita
03.2023 - 02.2024

GM Team Member

Target
06.2022 - 02.2023

High School Diploma -

North High School
Hope Scott Labode