Hope Snapp
Canton,MI
Summary
Compassionate professional with background as Patient Sitter. Experience includes providing patients with emotional support, performing light housekeeping duties, and monitoring patient health status while ensuring safety. Strong communication skills, ability to build rapport with patients and families, plus keen observation skills for detecting changes in patient condition. History of fostering positive environment and contributing significantly to patient satisfaction.
Overview
14
14
years of professional experience
1987
1987
years of post-secondary education
Work History
Patient Sitter
Trinity Health Hospital
Livonia, Michigan
03.2020 - 02.2026
- Monitored patient safety and comfort during hospital stays.
- Assisted nursing staff with daily care and support tasks.
- Documented patient behavior and reported changes to medical team.
- Engaged patients in conversation to alleviate feelings of isolation.
- Provided companionship for patients in high-stress environments.
- Maintained a clean and organized patient care area.
Patient Care Technician
Fox Run Village
Novi, Michigan
03.2018 - 03.2020
- Provided direct patient care and support in daily activities.
- Monitored vital signs and reported changes to nursing staff.
- Assisted with mobility and transportation for patients within the facility.
- Collaborated with multidisciplinary teams to ensure effective care delivery.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Ward Clerk
Homeinsteadseniorcareonline
Clawson, Michigan
03.2012 - 03.2016
- Answered phones
- Assist in filling health records
- Processed medical supplies and orders to patients .
- Assist in scheduling staff to prospect clients .
- Coordinated patient admissions and discharges for effective workflow management.
- Managed patient records using electronic health record systems for accuracy.
- Scheduled appointments and follow-ups to maintain patient continuity of care.
Education
CNA - CNA
Abbott
Oak Park, MI 01.2018 - 02.2018
Medical Records
Baker College Institute
Mount Clemens, MI 06.1996 - 03.1997
Pershing High
Detroit, MISkills
- Patient monitoring
- Medical documentation
- Vital signs assessment
- Electronic health records
- Patient engagement
- Care coordination
- Safety management
- Effective communication
- Team collaboration
- Problem solving
- Emotional support
- Basic medical terminology
- Compassionate care
- Patient communication
- Nursing support
- Fall prevention
Timeline
Patient Sitter
Trinity Health Hospital
03.2020 - 02.2026
Patient Care Technician
Fox Run Village
03.2018 - 03.2020
CNA - CNA
Abbott
01.2018 - 02.2018
Ward Clerk
Homeinsteadseniorcareonline
03.2012 - 03.2016
Medical Records
Baker College Institute
06.1996 - 03.1997
Pershing High