HOPE S. RAUSCHER
Washington,DC
Summary
Results-driven professional with a strong background in customer service, marketing, and administrative roles, seeking a sales position to leverage interpersonal skills, persuasive communication, and business development experience. Adept at building relationships, managing client inquiries, and driving revenue growth through excellent customer engagement and strategic marketing initiatives.
Overview
7
7
years of professional experience
Work History
Orthodontic & Administrative Assistant
Georgetown Orthodontics
03.2023 - 03.2024
- Provided consultations for potential patients, explaining treatment plans and financial options to increase conversion rates
- Assisted with procedures and patient intake, ensuring a seamless customer experience
- Managed payment processing and appointment scheduling, contributing to improved customer retention
Administrative & Marketing Assistant
Global Cyber Risk LLC
03.2020 - 05.2023
- Managed email marketing campaigns, increasing engagement and attracting new business leads
- Assisted in public relations efforts that improved brand visibility and client outreach
- Proofread and optimized content for reports, publications, and marketing materials
- Handled clerical tasks, client communications, and tax documentation, ensuring operational efficiency
Receptionist & Lead Dental Technician
Georgetown Dental
10.2021 - 03.2023
- Delivered excellent customer service while managing front-office operations and patient scheduling
- Facilitated payments and insurance processing, ensuring accurate financial transactions
- Assisted with marketing and outreach efforts, enhancing brand presence in the community
Social Media Director & Receptionist
Dr. Hyland Cronin
01.2020 - 04.2020
- Developed engaging social media content that increased brand awareness and patient inquiries
- Managed front-desk responsibilities, including client scheduling and service coordination
Sterilization Technician & Dental Assistant
Frey Smiles Orthodontist
01.2017 - 01.2019
- Enhanced patient experience through professional and friendly service, contributing to high customer satisfaction
- Assisted in clinic operations, ensuring timely service delivery
Education
English, Biology, Psychology, and Physics
Liberty University
Lynchburg, VAMusic Theory
Berklee College of Music
Boston, MAHigh School Diploma -
21st Century Charter School High School
Downingtown, PA01.2019
Skills
- Customer Relationship Management
- Persuasive Communication & Negotiation
- Lead Generation & Client Engagement
- Sales & Business Development
- Marketing & Social Media Strategy
- CRM Software & Data Entry
- Administrative & Organizational Efficiency
Timeline
Orthodontic & Administrative Assistant
Georgetown Orthodontics
03.2023 - 03.2024
Receptionist & Lead Dental Technician
Georgetown Dental
10.2021 - 03.2023
Administrative & Marketing Assistant
Global Cyber Risk LLC
03.2020 - 05.2023
Social Media Director & Receptionist
Dr. Hyland Cronin
01.2020 - 04.2020
Sterilization Technician & Dental Assistant
Frey Smiles Orthodontist
01.2017 - 01.2019
English, Biology, Psychology, and Physics
Liberty University
Music Theory
Berklee College of Music
High School Diploma -
21st Century Charter School High School
Similar Profiles
Meredith MiddlebrooksMeredith Middlebrooks
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics
Shabna DineshShabna Dinesh
Dental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentinDental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentin
Taylore JonesTaylore Jones
Records Coordinator at Lanzetta Orthodontics/TDR OrthodonticsRecords Coordinator at Lanzetta Orthodontics/TDR Orthodontics
Sabrina JacobsSabrina Jacobs
General Utility Worker at Aramark Food and BeverageGeneral Utility Worker at Aramark Food and Beverage
Blair LalorBlair Lalor
Administrative Assistant at Palm Beach Soccer AcademyAdministrative Assistant at Palm Beach Soccer Academy