Hope Swartz
Summary
Skilled multitasker with a strong work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Trainer and Crew
Chipotle Mexican Grill
11.2020 - Current
- Shift leader in training
- Provide outstanding customer service.
- Mentor new hires, resulting in stronger staff development and increased productivity.
- Monitor participant workflow and behaviors throughout the training process.
- Work effectively in fast-paced environments.
- Demonstrated ability to multitask without compromising quality or service standards.
- Passionate about learning and committed to continual improvement.
Tutor
Columbia High School
05.2019 - 05.2021
- Collaborated with students to identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
Bachelor of Science - Business Administration Specializing in Marketing
Bowling Green State University
Bowling Green, OH08.2024
High School Diploma -
Columbia High School
Columbia Station, OH05.2021
Skills
- Problem-solving
- Project Management
- Time Management
- Advertising Analytics Systems & Tools
- Public Speaking
- Written communications
- Training and mentoring
- Customer Service
- Patience and Empathy
- Microsoft Office
Certification
- HubSpot SEO Certified - March 2024
Timeline
Certified Trainer and Crew
Chipotle Mexican Grill
11.2020 - Current
Tutor
Columbia High School
05.2019 - 05.2021
Bachelor of Science - Business Administration Specializing in Marketing
Bowling Green State University
High School Diploma -
Columbia High School
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