Samantha Borjas
Phoenix,AZ
Summary
Dedicated student with pursuits of completing 40 hours of learning experience in the Social Work field. Organized and dependable candidate successful at managing multiple priorities and achieving effective solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Crew Trainer
Raising Cane's Restaurants
710 E Indian School Rd, Phoenix, AZ 85014
01.2024 - Current
- Assessed individual crew member strengths and weaknesses, creating tailored development plans to optimize growth potential.
- Streamlined the onboarding process for new employees, ensuring a smooth transition into their roles and responsibilities.
- Served as a resource for troubleshooting issues related to daily operations, offering guidance based on extensive experience in various roles within the organization.
Customer Service Cashier
Raising Cane's Restaurants
5301 West Indian School Road, Phoenix, AZ 85031
08.2022 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associate of Science - Social Work
Phoenix College
1202 W Thomas Rd, Phoenix, AZ 8501305-2025
Skills
- Motivational skills
- Task delegation
- Employee training
- Feedback delivery
- Customer service
- Time management
- Problem-solving
- Team leadership and supervision
Certification
- First Aid Certification
- OSHA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Crew Trainer
Raising Cane's Restaurants
01.2024 - Current
Customer Service Cashier
Raising Cane's Restaurants
08.2022 - 01.2024
Associate of Science - Social Work
Phoenix College