Hope Vaughn
Belleville,AR
Summary
Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home Health Certified Nursing Assistant
John Ed Chambers Memorial Hospital
03.2014 - 10.2023
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Improved patient well-being by providing compassionate and attentive care in accordance with individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations throughout all aspects of care provision.
- Assisted patients with daily living activities, resulting in increased independence and overall satisfaction.
- Consistently maintained a clean, organized living environment for patients to promote comfort and reduce stress levels.
- Assisted patients with mobility exercises to enhance strength, flexibility, and overall physical wellbeing.
Certified Nursing Assistant
Mitchell's Nursing Home
06.2008 - 07.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Receptionist
H&R Block
12.2012 - 02.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected [Type] payments, processed transactions and updated relevant records.
Education
Associate of Science - Medical Billing And Coding
University of Arkansas Grantham
Little Rock, AR12-2024
Skills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- Patient billing
- CPT knowledge
- Bill payment
- Medical coding expertise
- Medicare and medicaid process
- ICD-10 proficiency
- Insurance billing
- Medical billing
Certification
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association.
Languages
English
Full Professional
Timeline
Home Health Certified Nursing Assistant
John Ed Chambers Memorial Hospital
03.2014 - 10.2023
Receptionist
H&R Block
12.2012 - 02.2013
Certified Nursing Assistant
Mitchell's Nursing Home
06.2008 - 07.2013
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association.
Associate of Science - Medical Billing And Coding
University of Arkansas Grantham
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