Hope Wasoski
Student
Bay City,MI
Summary
Dedicated to associate work for proficiency in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.
Enthusiastic dietary aide eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of precautions, hospitality skills, and online training in safety with food handling, infections, fire, and more. Motivated to learn, grow and excel in my work.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Fast Food Team Member
Panda Express
Bay City, MI
05.2021 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained clean, sanitized and well-organized food preparation zones.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Dietary Aide
The Carriage House Of Bay City
Bay City, MI
07.2018 - 04.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Education
High School Diploma -
John Glenn High School
Bay City, MI 08.2017 - 06.2021
Skills
Safe food handling
Restaurant operations
Accustomed to shift work
Organized multi-tasker
Valid Michigan driver's license
Fast and efficient service worker
Meal Preparation
Responsible
Collaboration
Customer service
Timeline
Fast Food Team Member
Panda Express
05.2021 - Current
Dietary Aide
The Carriage House Of Bay City
07.2018 - 04.2021
High School Diploma -
John Glenn High School
08.2017 - 06.2021