Hope J. Jones
Tunkhannock,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Softball Instructor
BULLPEN SPORTS CLUB
01.2021 - 05.2023
- Provide younger girls in the community with softball skills lessons and mental training at a low cost and flexible availability
- Teach them the proper form and mechanics involved in softball and help improve their knowledge and skills of the game
- Support and believe in the athletes to boost their confidence and push them to be the best athlete and teammate that they can be
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize client success.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Assisted clients in setting and achieving personal goals.
Human Resources Intern
FORCE ENVIRONMENTAL SOLUTIONS
08.2022 - 12.2022
- Developed strong written and verbal communication skills while working alongside my HR supervisor and other office employees
- Updated tracking spreadsheets using MS Excel.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Roof Cleaner
T&M Fabrication
05.2022 - 08.2022
- Follow clear directions on daily tasks and objectives to complete.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used hand trucks or manually lifted supplies, and other heavy equiptment
12u Softball Coach
Maximum Impact Sports Training
05.2022 - 08.2022
- Lead the girls on my team to improve their communication skills by working together to excel at the game.
- Established clear benchmarks for performance and monitored individual and team progress.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Provided guidance to the team in overcoming challenges and identifying opportunities.
- Organized practice and game schedules
Personal Shopper
Walmart
05.2020 - 01.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Communicated with fellow employees to assure every order was being fulfilled on time and with the best product we could provide.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, technology needed for the job, and organizing strategies.
- Presented professional image consistent with company's brand values.
Education
Bachelor of Arts - Psychology, Sociology
INDIANA UNIVERSITY OF PENNSYLVANIA(IUP)
Indiana, PA05.2023
Skills
- Reading Comprehension
- Conflict Resolution Techniques
- scheduling and organization
- Improvement Strategies
- Effective Communication Skills
Volunteer Work
Four Footed Friends Animal Shelter Indiana, PA 09/2019-05/2023
- Walk the dogs and spend time playing with the cats to socialize all of the animals and work on their physical and mental well being
- Work together with a group of individuals to walk all the dogs and clean their kennels efficiently and effectively
- Measure out food and medication to give and treat the animals
- Prepare and organize fundraising events and send out newsletters to support the shelter.
Timeline
Human Resources Intern
FORCE ENVIRONMENTAL SOLUTIONS
08.2022 - 12.2022
Roof Cleaner
T&M Fabrication
05.2022 - 08.2022
12u Softball Coach
Maximum Impact Sports Training
05.2022 - 08.2022
Softball Instructor
BULLPEN SPORTS CLUB
01.2021 - 05.2023
Personal Shopper
Walmart
05.2020 - 01.2022
Bachelor of Arts - Psychology, Sociology
INDIANA UNIVERSITY OF PENNSYLVANIA(IUP)
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