Hope Magby

• Help physicians examine and treat patients.
• Perform general office duties, such as answering telephones, taking dictation, or scheduling appointments.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Record patients' medical history, vital signs, or information such as test results in medical records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

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• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Document or report observations of patient behavior, complaints, or physical symptoms to nurses.
• Facilitated personal hygiene management, feeding and ambulation.
• Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms.
• Exhibited flexibility in adapting to changes in schedules or assigned duties.
• Communicate with patients to ascertain feelings or need for assistance or social and emotional support.