Hope Marie Booth
Solon,Ohio
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Well-rounded Dispatcher with experience in busy call center environments. Looking to join a new organization where dynamic decision-making, leadership and conflict resolution skills will be valued.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Ridgway and Associates
Hudson, OH
07.2017 - 03.2023
- Identified and addressed issues surrounding proprietary and confidential information, implementing strategic solutions.
- Managed comprehensive record-keeping processes to fulfill internal requirements and adapt to evolving business demands.
- Executed preparation and updates of documents, spreadsheets, and presentations for various special projects, ensuring timely and accurate deliverables.
- Managed creation and revision of physical records and digital files to ensure efficient access and organization.
- Monitored supply inventory status and initiated orders to replenish stock in alignment with operational needs.
- Coordinated administrative tasks to streamline processes and support management and departmental functions.
- Managed the use of telephones, fax machines, and photocopiers to support daily office operations.
- Conducted thorough evaluations of customer service goals and reviewed company effectiveness in achieving customer satisfaction.
Transportation Dispatcher
Always Towing
Bedford, OH
07.2010 - 06.2016
- Identified and addressed issues surrounding proprietary and confidential information, implementing strategic solutions.
- Managed comprehensive record-keeping processes to fulfill internal requirements and adapt to evolving business demands.
- Executed preparation and updates of documents, spreadsheets, and presentations for various special projects, ensuring timely and accurate deliverables.
- Managed creation and revision of physical records and digital files to ensure efficient access and organization.
- Monitored supply inventory status and initiated orders to replenish stock in alignment with operational needs.
- Coordinated administrative tasks to streamline processes and support management and departmental functions.
- Managed the use of telephones, fax machines, and photocopiers to support daily office operations.
- Conducted thorough evaluations of customer service goals and reviewed company effectiveness in achieving customer satisfaction.
Education
High School - undefined
Springfield High School
Akron, OHHigh School - undefined
Roosevelt High School
Akron, OHundefined
Academy of Court Reporting
Fairlawn, OHTimeline
Administrative Assistant
Ridgway and Associates
07.2017 - 03.2023
Transportation Dispatcher
Always Towing
07.2010 - 06.2016
High School - undefined
Springfield High School
High School - undefined
Roosevelt High School
undefined
Academy of Court Reporting