Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Horace Roundtree

Chesapeake,VA

Summary

Experienced operations leader with 10+ years managing large teams, budgets, and multi-site operations across healthcare, senior living, and service industries. Skilled in driving efficiency, ensuring compliance, and improving customer satisfaction. Known for collaborative leadership, process improvement, and a strong commitment to service excellence.

Overview

10
10
years of professional experience

Work History

Director of Environmental Services

Harbors Edge
09.2024 - Current
  • Lead daily operations across 400+ resident units, overseeing Independent Living, Assisted Living, Memory Care, and Skilled Nursing.
  • Manage a team of 40+ staff, driving performance, safety, and service quality.
  • Administer budgets, vendor contracts, and inventory to ensure cost-effective operations.
  • Implement infection control and safety protocols aligned with CDC and OSHA standards.
  • Coordinate room turns, emergency response, and preventive maintenance for optimal readiness.
  • Collaborate cross-functionally with nursing, culinary, and life enrichment teams to ensure a safe, welcoming environment.
  • Improved satisfaction scores and reduced incidents through inspections, staff training, and operational improvements.

Director of Environmental Services/Operations Led

HHS-Tempe St. Luke's Hospital
02.2021 - 09.2024
  • Directed EVS operations for a 74-bed hospital, leading 30 staff in scheduling, training, performance management, and regulatory compliance.
  • Conducted daily rounding with patients and weekly EVS/linen audits to support HCAHPS goals, service quality, and infection control standards.
  • Served as departmental representative in bi-weekly executive meetings, aligning operational goals with hospital-wide strategies.
  • Managed cross-campus operations including a 124-bed behavioral health facility, ensuring consistent service delivery and compliance across sites.
  • Supported accreditation readiness and safety initiatives through documentation reviews, policy enforcement, and team preparedness.

EVS Director/Facilities Coordinator

The Fountains at Mill Cove
07.2016 - 01.2021
  • Supervised 20–25 staff across housekeeping and maintenance for a full-service senior living campus (300+ units).
  • Oversaw cleanliness, safety, and compliance through routine inspections and preventive maintenance planning.
  • Managed $75K departmental budget, inventory systems, vendor relations, and equipment purchasing.
  • Coordinated flooring projects and unit readiness for new move-ins across all levels of care.
  • Administered payroll via Kronos, ensuring accuracy and adherence to labor policies.

EVS Operations Mgr

ABM-Rush Medical Center
01.2015 - 01.2016
  • Directed 160 hourly staff and 5 salaried managers across 2nd and 3rd shifts, driving performance and operational excellence.
  • Managed payroll and departmental budgets, ensuring cost control and adherence to financial targets.
  • Partnered with HR and union reps to resolve labor issues and ensure contract compliance.
  • Led monthly in-service training focused on AIDET communication and HCAHPS score improvement.
  • Ensured full compliance with OSHA, MSDS, EPA, and other regulatory standards.
  • Collaborated with department heads to implement process improvements and streamline operations.

Education

Bachelors of Buisness Administration -

Monroe College
Bronx, NY
12.2008

Skills

  • Payroll
  • Time Management
  • Customer Service
  • Team Coaching/ Development
  • Regulatory Compliance

Core Competencies

Operations Management | Facilities Oversight | Team Leadership

Regulatory Compliance | Budgeting & Cost Control | Process Improvement

Cross-Functional Collaboration | Training & Development | Customer Satisfaction

Timeline

Director of Environmental Services

Harbors Edge
09.2024 - Current

Director of Environmental Services/Operations Led

HHS-Tempe St. Luke's Hospital
02.2021 - 09.2024

EVS Director/Facilities Coordinator

The Fountains at Mill Cove
07.2016 - 01.2021

EVS Operations Mgr

ABM-Rush Medical Center
01.2015 - 01.2016

Bachelors of Buisness Administration -

Monroe College

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