Summary
Overview
Work History
Education
Skills
Timeline
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Horacio Soltero

La Puente,CA

Summary

Dynamic professional with a strong work ethic and proven customer service skills, honed at Marcellos Pizza & Pasta. Successfully improved customer satisfaction through personalized interactions and efficient service. Experienced in quality control and packaging at EverSmile, consistently exceeding production quotas while training team members on best practices. I have also maintained multiple vehicles throughout my teen years as well as performed whatever repairs that were needed even including the use of various power tools and hand tools.

Overview

2
2
years of professional experience

Work History

Front Counter Worker

Marcellos Pizza & Pasta,
06.2023 - 01.2025
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Developed strong relationships with regular customers, fostering loyalty through personalized interactions.
  • Participated in weekly staff meetings to discuss strategies for improving overall customer experience.
  • Supported colleagues during peak hours, multitasking effectively to manage workload demands.

Packaging Assistant

EverSmile
12.2022 - 02.2023
  • Ensured quality control by conducting thorough inspections of packaged products.
  • Reduced waste during the packaging process by training team members on proper handling techniques.
  • Operated various packaging equipment, ensuring timely completion of tasks and minimal downtime.
  • Consistently met or exceeded daily production quotas through diligent attention to detail and strong work ethic.

Education

Automotive Technology

Walnut High School
Walnut, CA
02-2027

Skills

  • Fluid exchanges
  • Preventive Maintenance
  • Brake systems
  • Parts replacement
  • Replacing parts
  • Filter replacements
  • Tire rotation
  • Suspension systems
  • Battery services
  • Exhaust systems
  • Oil change
  • Engine oil changes
  • Used parts management
  • Preventative maintenance
  • Vehicle test driving
  • Changing oil
  • Customer service
  • Problem-solving

Timeline

Front Counter Worker

Marcellos Pizza & Pasta,
06.2023 - 01.2025

Packaging Assistant

EverSmile
12.2022 - 02.2023

Automotive Technology

Walnut High School

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Horacio Soltero