Hosea Dominic
Birmingham,AL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
2005
2005
years of post-secondary education
Work History
Server
J Clyde's
Birmingham, AL
05.2015 - 08.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed multiple tables while maintaining attention to guest needs.
- Assisted in training new servers on menu and service standards.
- Maintained cleanliness and organization of dining area and service stations.
- Processed customer orders accurately using point-of-sale system.
- Took orders from customers accurately and in a timely manner.
Server
Brio Tuscan Grille
Birmingham, AL
06.2016 - 07.2017
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed multiple tables while maintaining attention to guest needs.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu and service standards.
- Processed customer orders accurately using point-of-sale system.
- Resolved guest complaints promptly to enhance overall experience.
- Recommended menu items based on guest preferences and dietary restrictions.
Sever
Petrucellis
Birmingham, AL
03.2006 - 12.2008
- Provided exceptional customer service in a fast-paced restaurant environment.
- Managed dining room setup and maintained cleanliness throughout shifts.
- Assisted with food and beverage orders to ensure timely delivery.
- Collaborated with kitchen staff to meet customer needs efficiently.
- Addressed customer complaints and resolved issues promptly.
- Maintained knowledge of daily specials and menu changes for guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Education
Homewood Highschool
Birmingham, ALSkills
- Customer service
- Point-of-sale systems
- Menu knowledge
- Order processing
- Food delivery coordination
- Complaint resolution
- Table management
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Time management
Timeline
Server
Brio Tuscan Grille
06.2016 - 07.2017
Server
J Clyde's
05.2015 - 08.2018
Sever
Petrucellis
03.2006 - 12.2008
Homewood Highschool