Ethan Thomas
Fort Worth
Summary
Dynamic sales associate with proven success at Bonnie And Clyde's Pools And Spas, consistently achieving sales targets through exceptional customer service and effective suggestive selling. Skilled in cash handling and inventory tracking, I excel in building rapport and trust with clients, ensuring a positive shopping experience that drives repeat business.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bonnie And Clyde's Pools And Spas
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
Car Wash Employee
Caliber Car
05.2021 - 08.2021
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Exceeded sales targets by effectively promoting monthly specials, memberships, or discounts to potential customers.
- Demonstrated excellent time management skills by effectively juggling multiple tasks during peak hours and ensuring timely service for each customer.
Education
Nutrition
Timber Creek High School
Keller, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing personality
- Cash handling
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Daily store readiness and closure
- Sales expertise
- Product sales
- Consistent professional conduct
- Inventory tracking
- Cultivating trust
Timeline
Sales Associate
Bonnie And Clyde's Pools And Spas
06.2022 - Current
Car Wash Employee
Caliber Car
05.2021 - 08.2021
Nutrition
Timber Creek High School
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