Hosen Alkatrib
Summary
Dynamic professional with a strong background in customer service at Habibis Market & Restaurant, excelling in communication and attention to detail. Proven ability to collaborate effectively in team settings, demonstrated through law enforcement internship. Skilled in problem-solving and computer literacy, committed to enhancing operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Waiter/Cashier
Habibis Market & Restaurant
10.2023 - 02.2024
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Ensured accurate order delivery and adherence to dietary restrictions for all customers.
- Collaborated with kitchen staff to communicate special requests and ensure timely service.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
Law Enforcement Intern
Dunbar Police Department
05.2023 - 07.2023
- Gained firsthand experience observing police operations and procedures in real-world situations, enhancing understanding of law enforcement workflows.
- Collaborated with officers and support staff to understand team dynamics and multidisciplinary coordination in maintaining public safety.
- Developed strong communication skills by engaging with community members and assisting in informational outreach activities.
- Learned about crime prevention strategies, emergency response protocols, and the importance of teamwork in high-pressure situations.
Computer Lab Assistant
West Virginia State University
08.2020 - 05.2023
- Assisted students with technical issues in computer lab environment.
- Maintained and updated software applications on all lab computers.
- Conducted routine equipment inspections to ensure optimal functionality.
- Provided training sessions for new users on lab resources and tools.
Education
Bachelor of Science - Criminal Justice
West Virginia State University
Dunbar, WV05-2023
Skills
- Time management
- Customer service
- Attention to detail
- Strong Communication
- Analytical Thinking
- Research Skills
- Computer Literacy
- Teamwork and Collaboration
- Adaptability and Flexibility
- Ethical Judgement and Integrity
- Problem-Solving Skills
- Language Skills
- Physical Fitness
Languages
English
Professional Working
Arabic
Limited Working
Timeline
Waiter/Cashier
Habibis Market & Restaurant
10.2023 - 02.2024
Law Enforcement Intern
Dunbar Police Department
05.2023 - 07.2023
Computer Lab Assistant
West Virginia State University
08.2020 - 05.2023
Bachelor of Science - Criminal Justice
West Virginia State University