Hossein Keihan
Houston,TX
Summary
Seasoned Hardware & Electronics Technician with over 22 years in diagnosing and repairing mobile phones and computer systems. Demonstrated success in diverse international environments, enhancing technical skills and problem-solving capabilities. Committed to delivering quality service through precise hardware component replacement and effective troubleshooting.
Overview
3
3
Languages
1
1
Certification
11
11
years of professional experience
Work History
Phone Repair Technician
You broke it we can fix it
Los Angeles, California
12.2018 - 08.2025
Phone Repair mobile service
Asurion
Los Alamitos, California
01.2019 - 11.2021
- Diagnosed and repaired hardware and software issues for various smartphone models, ensuring high quality and customer satisfaction.Provided on-site mobile repair services, traveling directly to customers to deliver fast, efficient, and reliable technical solutions.Replaced components including screens, batteries, charging ports, and internal flex cables with high precision.Maintained strict quality control and adhered to ESD (Electrostatic Discharge) safety standards during all repair procedures.Delivered exceptional customer service, explaining technical details clearly and maintaining a high rating for mobile service delivery.
- Identified and evaluated mobile device problems, recommending tailored repair solutions to enhance customer satisfaction.
- Repaired screens, batteries, and charging ports by following manufacturer guidelines.
- Managed inventory of tools and parts to ensure efficient repair operations. of tools and parts, ensuring efficient repair operations and minimizing service delays.
- Assisted clients during device consultations and repairs, providing clear explanations and fostering a positive service experience.
Phone Repair Technician
Phone Repair Ambulance
Houston, Tx
02.2015 - 08.2018
Skills
Seasoned Hardware & Electronics Technician with over 22 years in diagnosing and repairing mobile phones and computer systems Demonstrated success in diverse international environments, enhancing technical skills and problem-solving capabilities Committed to delivering quality service through precise hardware component replacement and effective troubleshooting
Seasoned Hardware & Electronics Technician with over 22 years in diagnosing and repairing mobile phones and computer systems Demonstrated success in diverse international environments, enhancing technical skills and problem-solving capabilities Committed to delivering quality service through precise hardware component replacement and effective troubleshooting
Languages
English
Professional
Persian
Professional
Turkey
Professional
Certification
Certified Technician – Asurion / iCracked Inc. (Issued via PlusOne Solutions)
Timeline
Phone Repair mobile service
Asurion
01.2019 - 11.2021
Phone Repair Technician
You broke it we can fix it
12.2018 - 08.2025
Phone Repair Technician
Phone Repair Ambulance
02.2015 - 08.2018