Ho Tin LEE
Lehi
Summary
Results-driven Operations Leader with over three years of experience managing large, cross-functional teams and optimizing high-volume logistics environments. Proven success in improving operational efficiency, enforcing safety compliance, and leading 200+ employees in fast-paced facilities. Adept at fleet coordination, inventory control, and data-driven decision-making to reduce costs and maximize performance. Passionate about fostering a culture of safety, accountability, and continuous improvement.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Area Manager
Amazon
06.2023 - Current
- Lead daily operations for a 100,000+ package/day delivery station, managing 200+ associates and shift leads.
- Implemented Pro-Glove technology, saving $211K annually in labor efficiency.
- Drove continuous improvement initiatives that elevated Site DUT7 to #1 globally for lowest low-cap time among 400+ sites.
- Oversaw fleet logistics, delivery scheduling, and compliance with safety and quality standards.
- Conducted safety training, performance coaching, and compliance audits.
- Launch DUT5 as new delivery station building and managed to deliver within 3 different states, including Utah, Idaho and Wyoming
Assistant Manager, Product Operations
Gap Factory Outlet
09.2022 - 06.2023
- Supervised 30+ team members in inventory management, shipment processing, and visual merchandising.
- Streamlined workflows, increasing productivity by 18% and improving shipment accuracy.
- Collaborated with leadership to optimize labor scheduling and achieve on-time shipment goals.
- Enforced company safety and loss-prevention policies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Area Manager Intern
Amazon
06.2022 - 09.2022
- Managed 50+ employees during peak operations, achieving significant cost reductions.
- Analyzed operational data to identify bottlenecks and implemented process improvements.
- Assisted in training and performance monitoring to maintain service quality.
Development Coordinator
CCD Smiles
11.2021 - 06.2022
- Coordinated global conferences, enhancing international engagement and partnerships.
- Managed event logistics and communications to improve participant satisfaction.
- Supported fundraising and business development initiatives.
Education
Master of Business Administration -
Western Governors University
01.2025
Bachelor of Science - Business Management (International Business, Minor: Chinese Language)
Utah Valley University
01.2023
Skills
- Operations & Fleet Management
- Safety / OSHA Compliance & Training
- Staff Leadership & Development
- Inventory & Equipment Control
- Route Planning & Scheduling
- Continuous Improvement / Lean Practices
- Data Analysis & Reporting (Power BI, Quicksight)
- Budgeting & Cost Optimization
- Microsoft Office & Google Workspace
- Microsoft Office (Expert)
- Power BI
- Quicksight
- Adobe Creative Suite
- Data Analysis
- Project Management
- Workforce Planning
- Inventory Systems
- Staff management
- Vendor management
- Process improvement
- Performance management
- Order management
- Database management
- Systems and software expertise
- Sales minded
- Sales expertise
- Talent review
- Cross-functional collaboration
- Operations
- Employee scheduling
- Profit maximization
- Supply chain management
- Business development
- Customer relationship management
- Facility inspections
- Staff development
- Territory management
- Lean manufacturing
- Resource allocation
- Production data analysis
- Operations management
- Goals and performance
- Recruitment and hiring
- Staff training
- Staff scheduling
- Quality assurance
- Staff training and development
- Team development
- Equipment maintenance coordination
Accomplishments
- Implemented Pro-Glove technology saving over $211,000 annually across Amazon facilities.
- Helped Site DUT7 achieve #1 Global Ranking for shortest low-cap time among 400+ sites.
- Recognized for leadership, operational excellence, and employee engagement.
- Launch DUT5 as new delivery station building and managed to deliver within 3 different states, including Utah, Idaho and Wyoming
LANGUAGES
English (Fluent)
Cantonese (Native)
Mandarin (Native)
Timeline
Area Manager
Amazon
06.2023 - Current
Assistant Manager, Product Operations
Gap Factory Outlet
09.2022 - 06.2023
Area Manager Intern
Amazon
06.2022 - 09.2022
Development Coordinator
CCD Smiles
11.2021 - 06.2022
Bachelor of Science - Business Management (International Business, Minor: Chinese Language)
Utah Valley University
Master of Business Administration -
Western Governors University