HOUA LEE
Fresno,California
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RN Case Manager
Madera Community Hospital
Madera, CA
02.2025 - Current
- Coordinated comprehensive patient care plans to enhance health outcomes and optimize resource utilization.
- Conducted regular assessments of patient needs, ensuring timely interventions and effective care delivery.
- Collaborated with multidisciplinary teams to develop tailored treatment strategies for diverse patient populations.
- Mentored junior nurses in case management protocols, fostering professional development and enhancing team performance.
RN Case Manager
Clovis Community Hospital
Clovis, California
10.2015 - Current
- Assess, plan, implement, coordinate options and services to meet patient health care needs.
- Complete comprehensive initial assessment to determine patient discharge needs with the ability to identify high risk and complex patient cases.
- Conduct concurrent and ongoing review of patient progress in meeting established goals. Modify plan to align with patient needs accordingly, promoting quality and cost-effective outcomes.
- Develop and implement safe discharge plans to ensure patient needs are met effectively and compassionately.
- Work closely and collaborate with interdisciplinary healthcare team to facilitate safe discharges and best patient outcome while maintaining a cohesive and team-oriented approach.
- Assist with higher level of care transfer coordination and repatriation. Assist with home health, inpatient rehab placement, and durable medical equipment arrangement.
- Assist with obtaining prior insurance authorization for discharge medications, inpatient rehab, and durable medical equipment.
- Educate, advocate, and guide patients, their caregivers, and/or families in navigating the healthcare system in referral management to prevent readmissions and to ease with transitioning home.
- Direct discharge planning in support of treatment adherence and recommendation from interdisciplinary team.
Case Management Liaison
Clovis Community Hospital
Clovis, California
06.2013 - 10.2015
- Assist with home health, inpatient rehab, transportation, and durable medical equipment arrangement.
- Assist with obtaining insurance authorization for inpatient rehab and durable medical equipment.
- Work closely with RN Case Manager and interdisciplinary team to assist with discharges in support of treatment adherence.
Education
Associate in Science (A.S.) - Registered Nursing
Fresno City College
Fresno, CA05.2015
Bachelor of Arts (B.A.) - Social Work
California State University, Fresno
Fresno, CA12.2006
Associate in Arts (A.A.) - Liberal Arts
Fresno City College
Fresno, CA12.2004
Skills
- Strong foundation in discharge planning and knowledgeable with health plan rules and regulations
- Strong versatility and adaptability skills; experience in working various units such as emergency department, medical surgical, cardiac, ICU, oncology, and step-down
- Effective communication skills
- Adept problem solving and critical thinking skills
- Ability to cultivate empathy and compassion
- Strong organization and prioritization skills
- Strong collaborator
Certification
- California Board of Nursing Registered Nurse License- RN95072442
- American Heart Association Basic Life Support (BLS)
Timeline
RN Case Manager
Madera Community Hospital
02.2025 - Current
RN Case Manager
Clovis Community Hospital
10.2015 - Current
Case Management Liaison
Clovis Community Hospital
06.2013 - 10.2015
Bachelor of Arts (B.A.) - Social Work
California State University, Fresno
Associate in Arts (A.A.) - Liberal Arts
Fresno City College
Associate in Science (A.S.) - Registered Nursing
Fresno City College