Houkins Abreu
Kissimmee,FL
Summary
Adept at fostering customer loyalty and ensuring punctual service, I excelled as a Professional Taxi Driver with Uber and Lyft, and in logistics with FedEx. Leveraging bilingual capabilities and exceptional time management, I enhanced service efficiency and satisfaction. My proactive approach and teamwork significantly contributed to seamless operations and positive client relationships.
Overview
10
10
years of professional experience
Work History
Professional Taxi Driver
Uber And Lyft
08.2016 - Current
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
- Developed strong relationships with repeat clients, fostering loyalty and trust in services provided.
- Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
FedEx Home Delivery Package
FedEx Company
06.2014 - 01.2017
- Collaborated with fellow drivers to facilitate smooth handovers and coordinate efficient routes.
- Conducted routine vehicle maintenance checks, preventing unforeseen breakdowns or delays in service.
- Maintained a clean and organized vehicle, ensuring optimal performance for daily deliveries.
- Developed strong relationships with customers through courteous and professional communication during deliveries.
Skills
Bilingual
Customer Service
Time Management
Organized
Attention to Detail
Teamwork
Languages
Spanish
Native or Bilingual
English
Limited Working
REFERENCE
JULIO LIZARDO, Fedex Home Delivey, Manager, 347-634-6817
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Timeline
Professional Taxi Driver
Uber And Lyft
08.2016 - Current
FedEx Home Delivery Package
FedEx Company
06.2014 - 01.2017
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