Summary
Overview
Work History
Education
Skills
Websites
Projects And Certifications
Volunteering And Membership Experiences
Honors And Awards
Timeline
Generic

HOURERATOU BANDE

Anoka,MN

Summary

Detail-oriented professional with expertise in Python, SQL, and Java. Experienced in delivering technical support and training, effectively addressing customer needs and enhancing satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

4over Printing
Glendale, CA
12.2024 - 06.2025
  • Resolved customer issues and provided technical support using troubleshooting protocols.
  • Maintained satisfaction by addressing individual needs and offering practical solutions.

Advocate/Trainer

Target
Champlin, MN
03.2024 - 12.2024
  • Educated customers on Red Card benefits, increasing satisfaction and enrollment.
  • Trained 25+ new team members on program features and customer engagement techniques.

Education

A.S. - Computer Science

North Hennepin Community College
Brooklyn Park, MN
12.2025

Skills

  • PYTHON
  • SQL
  • JAVA
  • C Programming
  • Cybersecurity Fundamentals
  • Git/GitHub
  • Linux CLI
  • Eclipse
  • SSMS
  • JDK
  • Virtual Machines
  • Microsoft 365
  • Problem-Solving
  • Customer Support
  • Cross-Team Collaboration
  • Basic Phlebotomy
  • BLS/CPR Certification
  • Software development
  • Technical support
  • Customer service
  • Data management
  • Team collaboration
  • Problem solving

Websites

Projects And Certifications

  • CS50: Introduction to Computer Science – HarvardX, https://github.com/Houreratou/CS50

  Developed foundational skills in C, Python, SQL, JavaScript, Web Development, CSS, Algorithms & Data Structures, HTML, and software engineering best practices.

  • E-commerce Website – Houre Home, https://hourehome.company.site/

      Designed and launched an online shop, managing product pages, checkout flow, and online marketing.

Volunteering And Membership Experiences

  • Student Secretary, Student Senate, NHCC, Organized meetings, documented files, and communicated student needs., 08/24, Present
  • Women in STEM & WeNetworkNow, Mentored and volunteered at tech events to build career skills, confidence, and community engagement.

Honors And Awards

  • Mark M. Welter 100% American Scholarship – LeadMN, NHCC
  • Deloitte Foundation Scholars - NHCC
  • Phi Theta Kappa (PTK) Honor Society, Member

Timeline

Customer Service Representative

4over Printing
12.2024 - 06.2025

Advocate/Trainer

Target
03.2024 - 12.2024

A.S. - Computer Science

North Hennepin Community College

Similar Profiles

CREATE PROFILE