Houston Hastings
Bastrop,United States
Summary
Committed business professional with more than 20 years of experience, joining business advancement to drive development and achievement. Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities. Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives.
Overview
26
26
years of professional experience
Work History
Director of Operations and Business Development
CORE Development
Summerfield, Florida
04.2016 - 08.2018
- Company Overview: CORE is a commercial real estate development company.
- Responsible for the operations and development of the company.
- Real estate and construction development were new industries for me, but my leadership and business skills were easily transferable to this industry.
- Oversaw daily operations to ensure efficiency and effectiveness across departments.
- Developed strategic plans to align operational goals with overall business objectives.
- Managed cross-functional teams to enhance collaboration and communication among staff.
- Implemented process improvements to streamline workflows and reduce operational costs.
- Conducted performance evaluations to guide employee development and training initiatives.
- Collaborated with executive leadership to develop long-term operational strategies.
- Monitored compliance with industry regulations and internal policies for operational integrity.
- Managed day-to-day operations of maintenance and construction staff.
- Created policies and procedures for improved workflow processes.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Provided leadership and guidance to subordinate managers and supervisors.
- Ensured compliance with applicable laws, regulations, industry standards.
- Day-to-day duties included project management, P&L budgeting, capital expenditure management, direction of field maintenance and construction crews, collaboration on projects with contractors, engineers, local government leadership, tenants, and lessees, RFP oversight, contract negotiations, contract reviews, and site and construction management.
Executive VP of Sales and Marketing
Personal Communication Systems
Winston Salem, NC
01.2013 - 01.2016
- Company Overview: PCS was an automated messaging organization serving medical care, schooling, state and nearby government, channel associations, and protection business enterprises.
- Lead the improvement of vital business operations and showcasing plans for all management processes.
- Responsible for the business structure expected to develop income and benefits across all sections, direct relationships, channel associations, and net new obtaining targets.
- Liable for the turn of events and dispatch of another repetitive income model, which conveyed more than 2 MM in month-to-month subscription incomes.
- Direct administration of inside and field deals heads and project leads.
- Drove results through key employing, staff advancement, and objective and business development.
- PCS was an automated messaging organization serving medical care, schooling, state and nearby government, channel associations, and protection business enterprises.
Director of Global Large Enterprise Sales
IBM, Inc/Lenovo
Raleigh, NC
09.2006 - 01.2013
- Company Overview: IBM was an interaction substantial driven design that made across utilitarian business joint effort an unquestionable requirement to make progress.
- Developed and implemented key deals and showcasing plans for the enormous undertaking division.
- Changed over a field deals and client care construction to an inside/out deals association.
- The focus was on the best 100 worldwide partnerships. This included ventures of account, drug, oil and gas, CPG, insurance, and tech.
- Conveyed income and benefit objectives with incomes of 2.3B around the world.
- Lead a staff of 60 inside and 50 field deals professionals in addition to help staffing.
- Made progress through objectives advancement and the executives, singular deals preparing, KPI the board, hands-on administration, and individual tutor meetings.
- Effectively utilized my change management abilities to evade efficiency decreases during acquisition by Lenovo, of our division, and the transition into another organization and culture.
- IBM was an interaction substantial driven design that made across utilitarian business joint effort an unquestionable requirement to make progress.
Regional Sales Manager
Dell, Inc
Round Rock, TX
02.1998 - 08.2006
- Regional Channel Sales Manager, Medium Business, 2005-2006.
- Site Sales Manager, 2003–2005.
- Acquisition Sales Manager, 2000-2003.
- Sales Account Manager, 1998-2000.
- Responsible for all channel partnerships and channel acquisition sales units.
- Successfully increased revenues from $100MM in 2004 to $240MM in 2006.
- Exceeded all revenue and profit goals by building a 40- to 45-person multi-functional team of sales reps, sales managers, and technical support staff.
- Teams included inside and field individuals spread across three locations: Round Rock, Oklahoma City, and Nashville, with a focus on North American sales.
- Drove results by establishing goals, objectives, assigning tasks, and driving accountability.
- Cross-functional management with marketing, finance, operations, customer service, and human resources.
Commercial Divisional Manager
TruGreen
Round Rock, TX
10.1992 - 01.1998
- Managed a staff of inside sales and field maintenance staff.
- Designed maintenance programs and schedules, landscape chemical programs, and vendor management.
- Hands-on for customer face-to-face service.
- Analyzed market factors to anticipate customer needs, and recommend solutions.
- Implemented corporate training and hiring practices.
- Exceeded corporate revenue and profit goals across industries, which included state and local government, healthcare, education, large corporate, and sports segments across the southeastern United States.
Education
BBA - Finance
Baylor University
Waco, TX05.1987
Skills
- Team building
- Customer relationship management
- Interpersonal communication
- Business processes
- CRM management
- Forecasting and budgeting
- Project management
- KPI development
- Cross-department collaboration
- Motivation
- Corporate strategic planning
- Problem solving
- Experience in the technology sector
- Leadership
- P&L management
- Goal delivery
- Operational strategy
- Process improvement
- Compliance oversight
- Performance evaluation
- Change management
- Strategic planning
- Cross-functional leadership
- Resource allocation
- Effective communication
Affiliations
- Mentor for young professionals just beginning their career journey
Accomplishments
- Dell and IBM presidential club member over multiple years
- During my tenure at IBM, I was proud to be honored for promoting and developing the largest number of staff members to leadership and advanced career positions corporate wide.
References
References available upon request.
Timeline
Director of Operations and Business Development
CORE Development
04.2016 - 08.2018
Executive VP of Sales and Marketing
Personal Communication Systems
01.2013 - 01.2016
Director of Global Large Enterprise Sales
IBM, Inc/Lenovo
09.2006 - 01.2013
Regional Sales Manager
Dell, Inc
02.1998 - 08.2006
Commercial Divisional Manager
TruGreen
10.1992 - 01.1998
BBA - Finance
Baylor University